Desktop Support

Il y a 6 mois


Brussels, Belgique Sharp Brains Ltd Temps plein

**Title: Desktop Support**

**Location: Braine-l'Alleud, Belgium**
- 2-4 years of experience in Onsite support
- Knowledge and experience on windows 7 OS
- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablet.

**Salary**: €200.00 - €220.00 per day


  • Desktop Support

    Il y a 5 mois


    Brussels, Belgique Quattris Global Temps plein

    We need a FE in Liege, Belgium for full time job. FE will be visiting client site one a week 4visits/Month. FE should fix and repair user desktop and mobile devices (materials excluded), classical on site desktop management: fix an HW fault, device re-configurations, printed to be connected. **Job Types**: Full-time, Permanent contract **Salary**:...

  • Desktop Support

    Il y a 5 mois


    Brussels, Belgique Quattris Global Temps plein

    We need a FE in Belgium for full time job. FE will be visiting client site one a week 4visits/Month. FE should fix and repair user desktop and mobile devices (materials excluded), classical on site desktop management: fix an HW fault, device re-configurations, printed to be connected. **Job Types**: Full-time, Permanent contract **Salary**: €150,00 -...


  • Brussels, Belgique H-Tech Supports Temps plein

    **Exp**: 2+ years **Base Skill Set**: - A+ Certification or equivalent experience - Good working knowledge of Active Directory - 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management - Excellent customer service and communication skills including providing VIP support - Experience...


  • Brussels, Belgique Linear International LTD Temps plein

    **Experience**: - Minimum of 2 years of experience in a technical support role. - A+ Certification or equivalent experience. **Base Skill Set**: - Good working knowledge of Active Directory. - Experience providing technical support in a fast-paced environment, up to executive management level. - Excellent customer service and communication skills,...

  • Talencia Consulting

    Il y a 6 mois


    Brussels, Belgique Talencia Consulting Temps plein

    Context We are actively searching a Desktop Support (2nd line to 3rd line) for a renowned client Based in Brussels. Our customer is located in the center of Brussels. **Location**: Brussels (centre) **Duration**: Long term **Homeworking**: / **Tasks**: To set up and install workstations, laptops, and peripherals like keyboards, monitors, and other...

  • IT Support

    Il y a 5 mois


    Brussels, Belgique Quattris Global Temps plein

    We require an IT Support engineer for Full time Position. FE should fix and repair user desktop and mobile devices - Device re-configurations. - printed to be connected **Job Types**: Full-time, Permanent contract, Fixed term contract Contract length: 4 months **Salary**: €150,00 - €250,00 per month **Experience**: - IT support: 2 years (required)

  • IT Support Specialist

    Il y a 5 mois


    Brussels, Belgique Sharp Brains Ltd Temps plein

    Job Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...

  • Network Support

    Il y a 5 mois


    Brussels, Belgique Tech Domain Temps plein

    We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays). Tasks will be L1 & L2 IT/Networking related...

  • IT Support Technician

    Il y a 5 mois


    Brussels, Belgique Tech Domain Temps plein

    We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, off-hours, weekends). Tasks will be L1 & L2...

  • Support - Helpdesk L1

    Il y a 6 mois


    Brussels, Belgique Connect People Sprl Temps plein

    In the frame of Multiple project support, provide field support for IT office equipment move at our client, support rollout of Windows following Standard Operation Procedure (SOP) provided by Workplace support team **The assignment will consist amongst other of**: - Workplace support services such as o Installation of Fat Client (Laptop - desktop)...


  • Brussels, Belgique Sharp Brains Ltd Temps plein

    **JD: EUC L1** **Location: Grace Hollogne, Belgium** **Job Type: Part-Time Contract** **Salary: € 270 per day** **This position is require "Backfill Engineer". Backfill Engineer means when an fulltime engineer on leaves then Backfill Engineer will do his work.** Providing Field Service Support at the specified location within the committed service...

  • IT Support

    Il y a 6 mois


    Brussels, Belgique Sharp Brains Temps plein

    **JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...

  • IT Support Specialist

    Il y a 2 mois


    Brussels, Belgique Sharp Brains Ltd Temps plein

    **Job description** - **Position: IT Support Engineer L1**: - **Working Hours: Full-Time (5DPW)**: - **Start Date: As soon as possible**: - **Required support: On-site**: - **Employment Type: Fixed Term Contract**: - **Preferred Contract: B2B with Sharp Brains Limited (UK) - you should be eligible to contract/file your taxes yourself. (As Self Employed...

  • IT Support Technician

    Il y a 5 mois


    Brussels, Belgique Total IT Global Temps plein

    Desktop Technician will provide day to day local **Position Responsibilities and Functions** a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all...


  • Brussels, Belgique Baker McKenzie Temps plein

    **Role Purpose** *** Senior Analyst, On-site IT Support manages all procedures related to the identification, prioritisation, and resolution of end user requests, including the monitoring, tracking, and coordination of on-site IT support functions. The Senior Analyst will also contribute to problem resolution by giving in-person, hands-on support to end...


  • Brussels, Belgique bakermckenzieuk Temps plein

    **Role Purpose** Senior Analyst, On-site IT Support manages all procedures related to the identification, prioritisation, and resolution of end user requests, including the monitoring, tracking, and coordination of on-site IT support functions. The Senior Analyst will also contribute to problem resolution by giving in-person, hands-on support to end users...


  • Brussels, Belgique Latham & Watkins LLP Temps plein

    About Latham & Watkins: Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect,...

  • Gentis - IT Support

    Il y a 5 mois


    Brussels, Belgique Gentis Temps plein

    Looking for your next mission ? Good timing! For one of our partners, I'm looking for an IT Support for a minimum 6-month mission ! MissionYou are the point of contact for all IT related questions and are responsible for providing professional IT support to the teamYou will follow up and be on top of user requests by monitoring the Helpdesk Ticket queue and...

  • Consort Group

    Il y a 3 mois


    Brussels, Belgique Consort Group Temps plein

    Description du poste Nous recherchons des Techniciens Support N1/N2/N3 pour rejoindre notre équipe. En fonction de votre niveau d'expérience, vos responsabilités incluront:Niveau 1 : Fournir une assistance de premier niveau aux utilisateurs pour résoudre les problèmes courants (réinitialisation de mot de passe, configuration de base des logiciels,...

  • Exec/vip Support Officer

    Il y a 6 mois


    Brussels, Belgique Axiom Technologies Temps plein

    **VIP 2nd Line IT Technical Support Engineer (Executive & Director Level Support/Win10/O365/VOIP/AV) **is urgently required by our Global IT Services Company for an initial 6 months rolling contract. **Roles and Responsibilities**: - Providing technical on-site, face to face VIP IT support, working on a Tech Bar, within a BAU environment, including...