Functional and Technical Support

Il y a 2 mois


Brussels, Belgique BK PARTNERS SA - BK CONSULTING GROUP Temps plein

BK Consulting Group is a 900-headcount consultancy company active in the financial and energy sectors in France, Belgium and the Grand Duchy of Luxembourg. Our value proposition lies in our business expertise and IT skills, which makes us a privileged niche market partner.

We are seeking an **Application Support Analyst** with both technical and functional expertise to manage incidents, assist users, and ensure the seamless operation of trading systems. As the interface between Front Office traders and development teams, you will contribute to the smooth functioning of trading activities through monitoring, analysis, and minor system enhancements.

**Key Responsibilities**:

- Act as an interface between users and development teams for incident management, including incident analysis, reporting, bug resolution, and confirmation of solutions to users.
- Provide user training and serve as a liaison to escalate enhancement requests to relevant teams.
- Perform technical-functional analysis of bugs and pain points reported by traders, while following up on minor evolutions of Greek reports and PnL & PnL Explain tools.
- Deliver outstanding customer service, ensuring effective written and verbal communication in French and English, prioritizing user requests, and tracking them efficiently.
- Maintain and update documentation, including user manuals and technical guides.

**Experience and skills**:

- Master’s degree in Computer Science, Engineering, Finance, or equivalent experience.
- 3-5 years in a similar role, preferably within the financial sector.
- Basic knowledge of market finance, including deal lifecycles, market data, and risk indicators.
- Understanding of commodities trading is a plus.
- Proficiency in SQL (SQL Server, PostgreSQL).
- Familiarity with Unix/Linux and Windows systems; experience with cloud environments (Azure DevOps is a bonus).
- Monitoring tools such as Splunk and scheduling tools like Automic (One Automation).
- Knowledge of Orchestrade and Swagger basics is advantageous.
- Excellent communication skills.
- Team-oriented with a proactive mindset.

Type d'emploi : Temps plein

Lieu du poste : En présentiel



  • Brussels, Belgique Kalytech Consulting Temps plein

    We combine people networks, market knowledge, experience, sourcing tools and in-depth understanding of our customer needs to **provide talents** who will fit in and **bring value into their new organization**. **Description du poste**: As a business & technical analyst, you contribute to identifying company issues through in-depth investigation and...


  • Brussels, Belgique HAYS Temps plein

    Functional and Technical Analyst | International company | Brussels | 1091284 - Hays is looking for a Functional and Technical Analyst for one of its international client in Brussels. _ **Your new role**: As a functional and technical analyst, you would like to analyse and define the client's needs of the company and translate them optimally into concrete...

  • Functional Technical Analyst

    il y a 1 semaine


    Brussels, Belgique BK PARTNERS SA - BK CONSULTING GROUP Temps plein

    BK Consulting Group is a 900-headcount consultancy company active in the financial and energy sectors in France, Belgium and the Grand Duchy of Luxembourg. Our value proposition lies in our business expertise and IT skills, which makes us a privileged niche market partner. We are looking for an experienced **Functional Technical Analyst** to join our team...


  • Brussels, Belgique Kono Consultants Temps plein

    **Brussels,**: **Brussels**: **Context**: We are looking for a freelance analyst with profound experience, both functional and technical, in the set-up of Genesys Cloud Telephony. You will be part of an agile team composed of functional and technical analysts who value peer reviewing. Your technical skills are an asset to the team. - You Identify and...


  • Brussels, Belgique Elmos Temps plein

    Vacature: 9886 Locatie: Brussel (Regio) Type: Technical Analist Functioneel Analist **Functieomschrijving**: Your key responsibilities - You are_ - responsible for the end-to-end analysis:_- you take - responsibility for the follow-up of the projects assigned to you: make project - estimates (timing, resources, requirements, potential risks and...

  • Functional/technical Analyst

    il y a 2 semaines


    Brussels, Belgique ATCON GLOBAL Temps plein

    For one of our clients in Belgium, we are looking for a Mainframe Functional / Technical Analyst who will be part of our cross-domain team that is responsible for the development of projects for both Bank & Insurance. **Languages**:ENG (mandatory) and Dutch/ French **Employment Type**:Permanent or Freelance **Start date**:ASAP -...

  • Technical Support Digi

    Il y a 7 mois


    Brussels, Belgique Citymesh NV Temps plein

    **DIGI BE** welcomes you. We've set foot in the telecom landscape with a singular mission - to **disrupt and redefine.** With audacious goals and an unyielding ambition, we're forging a path that is fiercely **customer-centric and rooted in innovation. **Prepare to witness a revolution in telecom, because DIGI BE isn't just here to play; we're here to lead...


  • Brussels, Belgique Enterpryze Consulting Ltd. Temps plein

    **Functional Analyst and performance controller (Finance) - **Working Location**:Brussels, Belgium** - **Security Clearance**: NATO Restricted** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Possess an analytical way of thinking to be able to pick up (complex) concepts -...

  • Functional Analyst

    il y a 2 semaines


    Brussels, Belgique Talencia Consulting Temps plein

    TalenCia is currently looking for a Functional Analyst for one of our clients. **Location**: Hainaut **Duration**: 6 months Job description As senior analyst you perform a key role in epic and feature analysis, working closely together with enterprise architects, feature designers (on business side) and the impacted scrum teams to deliver a complete IT...

  • Functional Analyst

    il y a 4 semaines


    Brussels, Belgique AFD.TECH Temps plein

    Responsibilities: - Collect and analyze user needs: Conduct meetings with various business contacts to understand their needs, identify problems to be resolved and opportunities for improvement. - Write detailed functional specifications: Document functional requirements in the form of clear, understandable and complete specifications for development...

  • Functional Analyst

    il y a 1 mois


    Brussels, Belgique HNM Solutions Temps plein

    **Language: Dutch or French and English** **Description**: The Functional Analyst clearly identifies the problems that the business are experiencing and/or the business requirements and maps out possible solutions that can be developed and integrated in the enterprise production environment. The Functional Analyst investigates costs and benefits.The...


  • Brussels, Belgique Citymesh NV Temps plein

    **DIGI BE** welcomes you. We've set foot in the telecom landscape with a singular mission - to **disrupt and redefine.** With audacious goals and an unyielding ambition, we're forging a path that is fiercely **customer-centric and rooted in innovation. **Prepare to witness a revolution in telecom, because DIGI BE isn't just here to play; we're here to lead...

  • Functional Analyst

    il y a 4 semaines


    Brussels, Belgique AFD Technologies Temps plein

    **Description du poste et Missions**: **Responsibilities**: - Collect and analyze user needs: Conduct meetings with various business contacts to understand their needs, identify problems to be resolved and opportunities for improvement. - Write detailed functional specifications: Document functional requirements in the form of clear, understandable and...

  • Functional Analyst

    il y a 19 heures


    Brussels, Belgique ACENSI Temps plein

    **We expect the Functional Analyst to**: - Design: design functional solutions based on the Business needs and the deliverables of the architects. The Functional Analyst is also capable to give high level estimates during the preparation phase of the project. He needs to be in close collaboration with the Technical Lead in the team in order to find...

  • Functional Analyst

    Il y a 7 mois


    Brussels, Belgique HNM Solution Temps plein

    **Description**: The Functional Analyst clearly identifies the problems that the business are experiencing and/or the business requirements and maps out possible solutions that can be developed and integrated in the enterprise production environment. The Functional Analyst investigates costs and benefits. The Functional Analyst consequently designs the...

  • Functional Analyst

    Il y a 7 mois


    Brussels, Belgique AMA European Consulting Temps plein

    **Description**: As a senior generic Functional Analyst, you have over 5 years of experience in managing the functional design of information systems: - You create the concept and manage the planning for preliminary analysis and design phase; - You perform the functional analysis of information systems and draw up the functional design after the prestudy; -...

  • Functional Analyst

    il y a 5 jours


    Brussels, Belgique Entico Temps plein

    We are looking for “Functional Analyst (banking)” for Brussels **Description/Profile** Medior 3 - 8 years experience Examine the needs of the users and analyse the functional specifications; Draft functional - and technical analysis report respecting the scope Draft and execute test plan in order to guarantee quality of the project; Support the users...

  • IT Functional Analyst

    il y a 1 jour


    Brussels, Belgique Risk Systems Consulting Temps plein

    **Risk Systems Consulting** is an international consultancy specialized in financial risk management covering regulation, systems integration, data management and data science. Risk Systems Consulting is formed by international teams of professional, highly skilled experts who are recognized internationally. We operate in an agile, flexible environment and...


  • Brussels, Brussels, Belgique NSI Temps plein

    As our teams are growing fast and strong, we are looking for Functional/Technical Analysts. Whether you're looking for an employee or freelance contract, we want you! Your responsibilities Your responsibilities as a Functional/Technical Analyst (employee or freelance) areTranslating customer/business needs into detailed functional analysesMonitoring of...

  • Functional Analyst

    il y a 2 semaines


    Brussels, Belgique Taleo Consulting Temps plein

    **Mission.**: Taleo is a global independent management and delivery advisory group. With offices in Luxembourg, Paris, Brussels, Amsterdam, Geneva, Barcelona, and Singapore, Taleo Group provides its customers with tailored and innovative solutions. From a strategic approach to the operational implementation of projects and systems, we constantly seek to...