Glossary & Documentation Manager 3 Years
il y a 3 semaines
The Glossary & Documentation Manager within the GATB Support Access Management & DSP team is responsible for ensuring effective document management, providing technical support, and coordinating communication for internal and external clients. This role includes integration follow-up, testing, reporting, incident management, and communication.
**Key Responsibilities**:
- Integration Management: Oversee functional and technical integration, guide clients on proper service use, manage tests, and deploy configurations. Ensure continuous documentation updates.
- Production Monitoring: Ensure smooth functioning of document management services (data capture, composition, indexing, storage, and archiving), and proactively address technical or business issues.
- Testing: Conduct or supervise acceptance testing and scheduled interventions, expanding test coverage as needed.
- Reporting: Manage service-related reporting responsibilities and participate in service meetings with clients.
- Communication: Act as the primary contact for incident management and inquiries, working closely with internal teams. Communicate scheduled interventions and service impacts to stakeholders.
**Language Requirements**:
- Dutch, English, and French: Active knowledge in all three languages.
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Temporal
Salario:2,800.00
Cantidad de vacantes: 1
REQUERIMIENTOS
Experiência Mínima: 3 años
Sexo: Indistinto
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