Product Manager
il y a 1 semaine
April 2021 Fulltime_
**The company**:
The two professional organizations OVB (Orde van Vlaamse Balies) and OBFG (Ordre des Barreaux Francophones et Germanophone), in cooperation with Diplad, created the "Digital Platform for Attorneys" (DP-A).
The DP-A is an online platform through which a Belgian lawyer can communicate digitally with courts, confreres and third parties. DP-A aims to serve 17.000 attorneys that are affiliated to the two professional organizations.
For the further expansion of the DP-A, Diplad is looking for a Product Manager DPA Services to join the team.
**General Responsibilities**:
- Capture and determine the business needs (user groups, service desk, surveys, support, IT).
- Set scope of present and future product lines by reviewing product specifications and requirements and prioritize new ideas and/or product changes.
- Assess market competition by comparing the company's product to competitors' products.
- Define the business model / plan including billing and cash planning.
- Provide insight for management by preparing short-term and long-term product reports and analyses, answering questions and requests.
- Bring new products to market by analysing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.
- Determine product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume, etc...
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Identify possible business partners and negotiate contract with them including Service Level Agreements (technical partners are at software development)
- Contributes to team effort by accomplishing related results as needed.
**Operational Responsibilities**:
- Organize and lead the steering committees of the products.
- Manage and follow execution of the suppliers’ contracts specific to a product.
- 3rd line business to answer business questions (e.g. pricing questions, SLA) and claims
- Monitor and report on the product performance
- product evolution: roadmap
- product financials: business case realization, product cashflow
- product satisfaction: user satisfaction, service desk
- Maintain the business plan
- Maintain the business relationships
- Assists on communication on the product (newsletter to users, awareness/advertising, press releases, etc.)
**Competences/Skills**:
- Hard
- Passive understanding of the legal context in order to be able to talk with lawyers
- Active knowledge of all managed products
- Financial Management (write and maintain business cases / models)
- Write Processes and Use Case
- Design user interfaces
- Soft
- Negotiation
- Listening and Empathy
- Drive to get things done / solved, never gives up
- Solution minded / focusedo Customer minded / focused
- Languages
- NL
- FR
- EN
**We offer**:
- An attractive salary
- Growth opportunities
- Meal vouchers
- Commuting allowance
- Additional holidays
- Hospitalization insurance
- Group insurance
- A stimulating environment
- An adapted training program
- An exciting job in a dynamic and pleasant atmosphere
During the Corona crisis, the Diplad/DPA team is working at home, in accordance with government guidelines.
**Interested in this job?**:
Do not hesitate to contact us:
DPA
Koningsstraat 146
1000 Brussel
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