Project Manager
Il y a 2 mois
**Project Manager (NCI Academy - Business Planning)
- **Working Location**:Braine - l'Alleud, Belgium**
- **Security Clearance**: NATO Secret**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- Proven experience of service or project management including resource management (people, budgets, time, etc.) in a training environment
- A recognised formal Project Management qualification, such a Agile SaFe, PRINCE2 or PMP. The lack of formal qualifications can be compensated by the demonstration of expertise and experience in the domain
- Prior experience of Agile project management and JIRA
- Proven analytical skills to produce meaningful business intelligence for decision makers using BI tools such as Tableau
- Proven experience in customer focused roles and customers relationship management
- Excellent Microsoft Office skills and in particular advance Microsoft Excel skills
- A very good knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable
**Desirable Qualifications/Experience**:
- Practical experience in working for other NATO agencies or organizations;
- Excellent understanding of NCI Agency processes and procedures relating initiating and staffing projects in the NCI Agency (E.g. Customer Request Forms, Request to Proposals, Price Proposals, EBA, etc.);
- Evidence of prior experience and in-depth knowledge of the ServiceNow Project Management tool;
- Prior experience and in-depth knowledge of the NCI Agency Enterprise Business Applications (EBA);
- Prior experience of Business Relationship Management and Design & Creative Thinking
**DUTIES/ROLE**:
- Support the day-to-day operation of NCI Academy business activities using appropriate project management principles, processes and tools
- Support the definition, execution and satisfactory completion of assigned projects, including the identification, assessment and management of risks and issues related to the project
- Ensure that realistic project plans are maintained and that there is regular and accurate communication to stakeholders
- Manage, monitor, and control assigned projects
- Provide support for understanding customer requirements, collecting data, delivering analysis and problem resolution
- Collaborate with stakeholder groups, as part of formal or informal consultancy agreements
- Maintain a customer focus, acting as a customer focal point to deal diplomatically on a variety problem management and business-related issues
- Contribute to Academy customer engagement activities
- Draft and manage Business Planning Branch documentation and in particular Service Support Training Agreements
- Provide monthly report to the Project Portfolio Manager using Agency reporting tool/framework; Ensure that assigned projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded
- Generate the quarterly training delivery reports and liaise with the Agency Finance staff to ensure quarterly training delivery invoices are accurate and delivered on time to the appropriate recipient
- Contribute to the Business Planning Branch business intelligence and SharePoint web/portal-page
- Other tasks as may be assigned
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