Delivery Manager
il y a 5 jours
**Delivery Manager - Belgium & Netherlands, LHH **CTM & LD**
- The primary responsibilities of the_
- _
- Delivery_
- _
- Manager are to lead, manage, and grow the delivery and operational processes across all lines of business while supporting the sales team as required._
**R**eporting Relationship**s**:
- Reports directly to the Delivery & Operations Director of DACH, BENE & Poland
**Direct Reports**:
- Career Consultants (Fixed, Associate and/or Freelance), LD Consultants and ICEO advisors
**Location**:
- This position is based in Belgium or the Netherlands
**Languages**:
- Dutch - fluent
- English - fluent
- French - nice to have
**In this role you can expect to**
**Delivery Management**
- Working with and manage the regional team of career consultants, LD consultants and ICEO advisors in delivering individual and group programs, whether within an LHH office, or at a client or other external site.
- Ensure all services and programs are delivered at the highest quality standards, and meet profitability expectations in collaboration with the D&O Director.
- Ensure there is a pool of certified consultants available to complete all services as and when required.
- Develop, implement and manage a consultant recruitment, induction, certification and on boarding process to ensure all delivery expectations are met.
- Manage the quality processes implemented to review workshop facilitation and content, providing feedback to facilitators, and determine needs for improvement to content or facilitation.
- Consistently look for next generation of coaching topics and methodologies.
- Monitor performance of Career Consultants, i.e. ensuring that each individual meets or exceeds targets for quality, successful landing and return rate.
- Monitor utilization of Career Consultants ensuring we meet or exceed the caseload target and proactively manage costs.
- Develop and maintain strong knowledge of industry and marketplace trends.
- Develop and maintain strong knowledge of technology and social media.
**Operational Effectiveness**
- Contribute to ongoing improvement of operational processes and tools in support of the corporate and national mission.
- Ensure all available resources, including personnel, facilities and equipment, are utilized in the most efficient, effective and profitable manner.
- Implement Global and EMEA best practice processes.
**Sales Support**
- Assist the Sales Director in developing effective sales strategies for Career Transition & Mobility, ICEO and Leadership Development.
- Cooperatively interact with members of the Sales team to achieve sales objectives within the region.
- Builds strong relationships with the sales team and ensure delivery processes and procedures align with sales targets.
- Work with the sales team in creating and participating in presentations, proposals, discussion documents, shopper sales and other sales activities, as required. For all large projects working closely with sales team to agree deliverables with the client.
**Personnel & Administration**
- Oversee all required payroll, expense and purchasing approvals/issues for delivery staff.
**All About You**
- Around 5 year’s work history in a similar position
- Preferably with a Bachelor’s Degree or equivalent
- Strong process management skills
- Exceptional people management skills
- Experienced in financial/business analysis
- Demonstrated ability to effectively manage a team across multiple locations
- Proven quantitative ability
- Excellent communication skills both written and verbal in Dutch and English, (French helpful) which support an ability to challenge and debate issues of importance to the organization
- Organized, efficient and detail oriented
- Adaptable in working independently or on team as required
- Commitment to high professional ethical standards and a diverse workplace
- Strong comfort level in working both strategically and tactically to achieve necessary results
- Highly collaborative
- Strong multi-tasking, hands on capability
- Initiative & Innovative
**What we offer**
- Growth opportunities within a HR Solutions global leader
- We prioritize learning to stay agile in an increasingly competitive business environment
- We foster an open-minded environment where people spark new ideas and explore alternatives
- Additional benefits including PTO, Paid Holidays, and more
- Contract Type: permanent, unlimited
**About LHH**
The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can’t just rely on what works today, working tomorrow. They need to be ready for next.
LHH exists to help individuals, teams, and organizations find and prepare for what’s next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positi
-
Delivery Manager
il y a 2 semaines
Antwerpen, Flandre, Belgique TN Belgium Temps pleinDelivery Manager (Oil & Gas Sector), AntwerpClient:EpamLocation:Antwerp, BelgiumJob Category:OtherEU work permit required:YesJob Reference:69c2278fdcb9Job Views:20Posted:23.01.2025Expiry Date:09.03.2025Job Description:About the roleDo you want to join a team of globally renowned and award-winning Designers and Technologists who are passionate about what they...
-
Service Delivery Manager
il y a 3 semaines
Antwerpen, Flandre, Belgique HCLTech Temps pleinService Delivery Manager – Telecom (Flemish Speaker) Work Location - Zaventem (Hybrid) The Service Delivery Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process. Conduct Service Management Reviews: In collaboration with key Client stakeholders, establish and...
-
Delivery Station Manager
il y a 3 semaines
Antwerpen, Belgique Amazon Transport Belgium SRL Temps pleinExcellent customer service skills and interpersonal skills - Direct management experience for employees and their performance - Qualifications in Engineering or Operations or 5 year's work experience - Excellent written and verbal communication skills (both in local language and English); ability to communicate effectively and build partnership relationships...
-
Delivery Station Manager
il y a 7 jours
Antwerpen, Belgique Amazon Transport Belgium SRL Temps pleinExcellent customer service skills and interpersonal skills - Direct management experience for employees and their performance - Qualifications in Engineering or Operations or 5 year's work experience - Excellent written and verbal communication skills (both in local language and English); ability to communicate effectively and build partnership relationships...
-
Service Delivery Manager
il y a 2 semaines
Antwerpen, Flandre, Belgique HCLTech Temps pleinService Delivery Manager – Telecom (Flemish Speaker)Work Location - Zaventem (Hybrid)The Service Delivery Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process.Major ResponsibilitiesFunctional Performance:Conduct Service Management Reviews: In collaboration with...
-
Service Delivery Manager
il y a 3 semaines
Antwerpen, Flandre, Belgique HCLTech Temps pleinService Delivery Manager – Telecom (Flemish Speaker) Work Location - Zaventem (Hybrid) The Service Delivery Manager is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process. Major Responsibilities Functional Performance: Conduct Service Management Reviews: In...
-
Service Delivery Manager
il y a 3 semaines
Antwerpen, Flandre, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Service Delivery Manager (Mechelen), AntwerpClient:TelenetLocation:Antwerp, BelgiumJob Category:OtherEU work permit required:YesJob Reference:7a4ab362cf4eJob Views:31Posted:03.03.2025Expiry Date:17.04.2025Job Description:Who is Wyre?Welcome to Wyre, a brand-new organization in the market dedicated to building and...
-
Release Delivery Manager
il y a 1 semaine
Antwerpen, Belgique HAYS Temps pleinRegio Mechelen / Release Delivery Manager / Freelance / Langetermijn project/ **Jouw nieuwe werkgever** *** Voor onze klant in de telecomsector zijn we op zoek naar een freelance Release Delivery Manager. Je zal werken aan een langetermijnproject in de regio Mechelen. **Jouw nieuwe functie** *** De Freelance Release Delivery Manager is verantwoordelijk voor...
-
Service Delivery Manager
il y a 2 semaines
Antwerpen, Flandre, Belgique Core ICT NV, powered by AXI Temps pleinAls Service Delivery Manager bij Core ICT ben je het centrale aanspreekpunt voor onze klanten. Jij zorgt ervoor dat onze IT-diensten soepel verlopen en klanten maximaal ontzorgd worden. Dit betekent dat je proactief problemen oplost, helpt bij het bewaken van onze SLA's en voortdurend streeft naar verbetering van onze dienstverlening.Coördineren en...
-
Head of Service Delivery Management
il y a 5 jours
Antwerpen, Belgique NRB Temps pleinVous souhaitez booster votre carrière vers une fonction en management d'équipe ? Le pilotage d'une équipe transversale vous intéresse ? Rejoignez **notre équipe Service delivery management **au sein de **NRB** ! Notre groupe est aujourd’hui leader du secteur en Belgique et nous proposons des services informatiques qui répondent à l’ensemble des...
-
Management Assistant Project Delivery
il y a 3 jours
Antwerpen, Belgique Equans Temps plein**Requisition ID**: OFF00000291 **Domein**: Support Functions/Admin Support **Soort baan**: Onbepaalde duur **Werktijd**: Fulltime EQUANS, de nieuwe naam van ENGIE Solutions in België, is op zoek naar een Management Assistant Project Delivery.Binnen de divisie Offshore in Hoboken zal je de activiteiten van de Head of Project Delivery en zijn teams...
-
Engineering Design
il y a 5 jours
Antwerpen, Belgique Johnson & Johnson Temps pleinAt Johnson & Johnson Innovative Medicine, we are working to create a world without disease! Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. **Department: MAKE Asset Management (MAM) Organization at Janssen Supply Chain...
-
IT Delivery Manager Maintenance and Engineering
il y a 3 semaines
Antwerpen, Flandre, Belgique Brussels Airlines Temps pleinIT Delivery Manager Maintenance & EngineeringAbout Brussels AirlinesBrussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home. We are passionate about what we do, whether it's on board, in an office, in the hangar or...
-
International Service Delivery Manager
il y a 3 jours
Antwerpen, Belgique SD Worx Temps pleinSD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal? We bring **people solutions** to life. So companies of any size can turn Human Resources into a source of value for the business and the people in it. Our people solutions span **the entire employee journey**,...
-
Service Delivery Manager Integration
il y a 3 jours
Antwerpen, Belgique Apollo Solutions Temps pleinLead DevOps Engineer Antwerp Flexible working 6000k Eur per month + Car (Excellent benefits) My Global Logistics client is looking for a Lead DevOps Engineer to help improve, develop, manage and release onto a global Azure Infrastructure. This is an opportunity for you to be a part of a leading manufacturing giant's Technical Infrastructure team working...
-
Team Manager International Delivery
il y a 6 jours
Antwerpen, Belgique SD Worx Temps plein**Ontdek SD Worx** Bij SD Worx zijn we een toonaangevende Europese aanbieder van payroll - en HR-diensten. We hebben kantoren over heel Europa, en met onze locatie in Mauritius reiken we zelfs tot ver buiten onze continentale grenzen. Onze missie is het tot leven brengen van oplossingen die het leven van werknemers verrijken, waardoor bedrijven van elke...
-
Area Manager
il y a 5 jours
Antwerpen, Belgique Amazon Transport Belgium SRL Temps pleinA university degree - Significant experience in people management - Experience in communicating with a wide range of stakeholders, including peers and management - Significant experience in using data or feedback to -influence business decision-making - Fluent in both English and French, both spoken and written Operations are the driving force behind...
-
Delivery Specialist
il y a 7 jours
Antwerpen, Belgique FUSIONIT Temps pleinWij zoeken een gedreven **Custo **CARFLOW / MotorK zoekt een gedreven DELIVERY SPECIALIST om onze klanten te helpen met technische problemen bij het gebruik van onze producten en diensten. Wie zijn wij Carflow, een MotorK group company, levert software oplossingen voor de automotive industrie. Wij zijn een hardwerkend, multicultureel, snelgroeiend team met...
-
Client Service
il y a 2 semaines
Antwerpen, Belgique Wunderman Thompson Temps plein**Who we are**: At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience. We are 20,000 strong in 90 markets around the world; our people bring...
-
PMO Manager
il y a 4 semaines
Antwerpen, Belgique External Job Boards Temps pleinAs a PMO Manager, you oversee PMO activities to ensure their efficient execution and business suitability and identify pain points and areas for improvement together with the PMO core team. You're responsible for establishing and maintaining project management best practices, templates, and tools to support project managers. This role is essential for...
