Customer Service Agent Dutch Speaking
il y a 5 jours
**We are recruiting a customer support agent for an international company for their office in Valencia (Spain)**
**The role is based in Spain**
**Your missions**:
- Display outstanding soft skills including listening, empathy and professional communication
- Adjust your communication style appropriately for each customers interactions
- Efficiently guide customers through their questions and see that the best solutions are offered to their problems
- Provide customers with the best positive experience possible
- Understand and address quickly customer needs
- Address internally any relevant issues for improvement purposes and/or for further processes development
- Your performance reflects a strong drive for utmost customer satisfaction, quality and productivity
- You power customer satisfaction and retention through impactful customer experience
**Your profile**:
- Native/fluent in Dutch, both oral and written. Fluent in English
- Bachelor's degree in relevant field is required
- Previous experience in a similar role
- Excellent communication professional presentation skills with the ability to provide active listening and display empathy
- Ability to work well on your own as well as part of a team
- Agile personality with the capacity to thrive in a dynamic work environment
- Tech savvy with full working proficiency with Google Suite, MS Office and CRM tools
- Bring value to the business with a unique personality and expertise.
**Benefits**:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Breakfast and lunch offered onsite
Schedule:
- Day shift
Work Location: One location
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