Senior Operations Analyst

Il y a 6 mois

Brussels, Belgique Oliver James Associates Temps plein

**Senior Analyst Claims Operations**

Oliver James is looking for Senior Analyst Claims Operations. Are you a dynamic team player with critical and analytical mind? Do you want to bring you career to new heights? Then this is your chance

The position of **Senior Analyst Claims Operations** is broad: you will be a key player in implementing strategic initiatives, overseeing improvement projects, ensuring claims governance, and managing day-to-day operational activities. You will be able to collaborate closely with stakeholders and contributing to the success/growth of the department.

You should bring proven experience in project delivery and possess the ability to communicate and influence teams beyond Claims Operations. Ideally, you will have a solid understanding of claims governance, along with experience in controls, monitoring, and supporting change projects. Additionally, you should demonstrate a strong business and process mindset, as well as skills to influence and drive continuous improvement.

**Responsibilities**:
As a Senior Analyst Claims Operations you will need:

- Foster **robust communication and collaboration**, ensuring strong engagement with internal and external stakeholders
- Contribute to the establishment of a robust **risk management **culture within Claims Operations.
- Maintain effective first-line controls for identified **key risks, collaborating with Risk, Internal Audit Group (IAG), and Compliance** for continuous improvement
- Take an active role in supporting and owning **risk event mitigation plans, resolving internal audit plans and providing exception reporting**.
- Partner with claims teams to provide **continuous feedback, sharing insights to enhance regulatory performance**.
- Ensure timely and appreciate responses to **regulatory, SOX and internal & external audits**.
- Expedite the **resolution of ad-hoc system, regulatory, operational issues.**
- Provide necessary support to Legal, Vendor Services, Quality Assurance, and other support groups.
- Play a role in supporting effective claims business reporting within the assigned region.

Your Profile
- **> 3 years of experience** with **Operational Claims**, preferably in the insurance industry.
- Showcasing **excellent communication skills**, including the ability to present clear and concise analysis.
- Excellent verbal and written communication skills in **French and English.**:

- Embracing a collaborative approach, allowing you to effectively influence stakeholders and foster** continuous improvement through positive partnerships.**:

- Demonstrating your proven ability to dissect complex business issues, conduct thorough research, and synthesize conclusions.

**Offer**:

- You will be working for one of the biggest players in the banking sector.
- You will work in a team where we match people on expertise and personality and where new contributions are welcome.
- Personal growth & challenging work with endless opportunities to realise your ambitions
- An informal, dynamic environment with innovative colleagues supporting your endeavours
- You will receive a competitive salary package with a wide range of benefits

How to Apply?

If this job interests you, and you think you are ready to take on this amazing new challenge:
**02 588 11 15

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