Problem Manager
Il y a 2 mois
**Location**:
Zaventem, Flemish Brabant Province, Belgium**Type**:
Contract
- **Job** #24695
Are you ready to take charge, dive into complex IT challenges, and drive impactful solutions? We’re seeking **a Problem Manager** to spearhead our client’s ganization’s IT stability and reliability.
**Location**: Zaventem, Belgium
**Employment Type**: Contract / Fixed Term Tempary
**Duration**: Initial term of 1 year with ability to extend.
**Wkplace**: Hybrid
**WHAT YOU’LL DO**:
- **Problem Identification**: Proactively spot issues to prevent recurring problems, collabating closely with our incident manager.
- **Root Cause Analysis**: Dive deep into complex issues, conducting though investigations to get to the ce of the problem.
- **Effective Solutions**: Develop and implement solutions swiftly, minimizing service disruptions and ensuring smooth operations.
- **Documentation and Repting**: Maintain detailed recds, enabling continuous improvement and perfmance evaluation.
- **Continuous Improvement**: Drive a culture of innovation, always striving f enhanced problem resolution and IT efficiency.
- **Collabation and Communication**: Engage with multiple IT teams, ensuring seamless communication and problem resolution.
**WHAT YOU BRING**:
- **Expertise**: Bachel’s degree in IT related field with at least 2 years of Problem Manager experience.
- **Communication Skills**: Excellent English and French al and written communication skills are mandaty.
- **ITIL Framewk**: Strong knowledge of ITIL framewk is essential, with an ITIL certification being a plus.
- **Analytical Skills**: Outstanding problem-solving abilities paired with a knack f analytics. Team Player: Ability to collabate effectively across teams, fostering a cohesive w
- k environment.
- **Tool Proficiency**: Knowledge of IT service management tools and software.
- **Language proficiency**: Very good al and written communication skills in English and French mandaty.
**Job Ref**: BBBH 24695
**Interested in this opptunity?
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