Customer Success Technical Intern
il y a 1 mois
:
**EMEA ASIA PACIFIC**
**Customer Success Intern - Technical**
**Nice to meet you**
We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
**What you’ll do**
We’re looking for Customer Success interns who are passionate about AI & Analytics and want to help our clients achieve maximum value from SAS software. As a Customer Success intern, you’ll build broad relationships with SAS customers to adopt and expand usage of the SAS software as well support our renewal strategy.
Our Customer Success teams serve as trusted advisors, guiding our customers towards successful adoption and modernisation of their SAS software. They work closely with clients in a consultative approach, gaining a deep understanding of their business objectives to create a tailored success strategy throughout the post-sale lifecycle.
Furthermore, our Customer Success teams play a critical role in ensuring customer retention through the creation and execution of timely renewal plans, managing renewal processes and contracts efficiently.
**What you can expect?**
We’re not about coffee runs or boring busywork. Our internship program is focused on development, culture and community. We’ll help you grow professionally, thrive in an award-winning work environment and make memorable connections with your co-workers and fellow interns. We provide you with a unique business project and great opportunity to work on the most innovative analytics solutions during your internship. Besides that, you will have a SAS mentor, a personalized training program, and a tutor who always supports and enables you.
**Required qualifications.**
- You’re a university student enrolled in an accredited program or a new graduate with a technical degree.
- You’re interested in the future of Analytic and embrace technology.
- Strong communication skills - both written and verbal.
- You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.
***Perks of the job**
- Work with (and learn from) the best. As a SAS intern, you’ll get face time with our top executives
- Free SAS training.
- At SAS, flexible work is the norm. At SAS, hybrid work is the norm. Flexible to remote working demands but fully embrace the benefits of in-person collaboration.
- Enjoy hackathons, social events and other opportunities to connect + engage. Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you stay healthy and productive.
**Diverse and inclusive**
At SAS, it’s not about fitting into our culture - it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
**Additional Information
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