Front Office Manager, Hotel
il y a 1 jour
**We are looking a for motivated - **Front Office Manager
Ideally located next to Zaventem Airport, Novotel Brussels Airport accommodates guests for both business and leisure. Our hospitality, dedication and passion ensure our guests comfort and convenience all throughout their stay.
Come be part of the ACCOR family to enjoy extra legal benefits and perks throughout the company.
You are in charge of running the daily Front of House activities. Guests and team oriented, you will lead them forward
Description **- Missions you will develop yourself with**
- Customer management
- Team Member Management
- Be a true leader whose priority is to lead his teams towards excellence,
- Ensure a good social climate and act to maintain good cohesion,
- Ensure good communication through daily briefings, monthly team meetings and attentive listening,
- Ensure that the teams have the information and tools necessary for the proper execution of their missions,
- Find out by any means of upcoming activity to make the right decisions and ensure effective management of your department,
- Carry out all the administrative tasks of the department in collaboration with the Management,
- Train & develop each team member
Experience **- What you possess**
Self-control and hearing abilities.
Guest satisfaction as a priority.
Found of Team Spirit.
Commercial spirit.
Autonomy, initiative, anticipation.
Time and priority management.
Ability to lead a drive a team
Profile - **What we are looking for**
Diploma from a hotel, tourism or business school, you justify a first successful experience in a similar position or a first work-study experience.
You are organized, proactive and know how to work in perfect synergy with the hotel teams.
You are curious, interested in human contact and a fine negotiator.
You have interpersonal and communication skills, and are able to work in a fast-paced environment while meeting deadlines.
Fluency in English, French, Dutch
Knowledge of Opera, TARS, Accor is a plus
Benefits - **How are we rewarding you**
Motivating salary
Annual bonus based on objectives
Part of a worldwide company that promote career development
Hospital and group (pension) insurance
Yearly bonus CCT90 based on objectives
Yearly Bonus based on objectives
8€ Tickets restaurant per day
ACCOR Heartist card for hotel and F&B discounts
100% Reimbursement on transportation card
Extra vacation every 5 years
**Benefits**:
- Eco vouchers
- Food allowance
- Hospitalization insurance
- Retirement plan
Schedule:
- Day shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Sunday or public holiday pay
- Yearly bonus
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