IT Expert
il y a 2 semaines
DESCRIPTION OF THE TASKS
**Advise and Support as SAP Senior Consultant in the field of SAP S/4 HANA customized solutions**
- Develop plans for implementing IT architectures focussing on SAP solutions
- Analyse business and technical requirements, propose solutions (SAP), and their pros and cons, to meet the business needs with cost-effective solutions
- Define SAP architectures (including interactions with non-SAP components)
- Design and implement SAP solutions in relationships with other stakeholders
- Model, establish artifacts, and document SAP solutions and their implementation
- Analyse and follow up the implementation of standard or customized SAP solutions within the context of large-scale, complex IT projects involving SOA (service-oriented architecture) systems integrating one or more SAP components
- Functional analysis within the field of finance and budgetary execution; analyzing, testing, documenting, and supporting information systems, in close co-operation with business owners and representatives, system architects, IT and support staff
- Contribute to project management: planning, the definition of work plans and deliverables, organization of quality control, risk management, change management
- Model the business processes, and business rules and design the data object models
- Formalize the requirements and assure consolidation in the Business Object Models and Business Process Models, thus guaranteeing the documentation remains up-to-date. Ensure that artifacts and deliverables conform to defined guidelines and applicable procedures, and are in line with the overall Information System architecture
- Coordinate and liaise with business owners, and business management including senior management and experts in budgetary management and accounting
- Liaise with the technical design teams to ensure that the information systems implement the best solution for the business owners
- Perform functional testing and/or liaise with the test team to help ensure that business and functional requirements enter into the test stream correctly
- Promote model-driven development
- Draft summaries, statistics, reports, and briefing notes, and contribute to strategic documents
- Provide information and training sessions to users, support teams, and management
**Service/Process Management and Migration to ServiceNow**:
The expert will assist the team with the migration to ServiceNow to meet the identified business needs, ensuring the quality of deliveries and compliance with scheduled timescales and quality. In particular, the expert will assist with the following:
- Contribute to the fruitful implementation of ServiceNow for business and IT service desks including the migration processes from the current platforms
- Troubleshoot IT operations events and propose short/mid/long term solutions
- Provide advice on IT operations, IT architecture, as well as on project management
- Contribute to the establishment of best practices in Service Management (ITSM) as well as coordinate with other IT and business services
- Validate business analysis, technical analysis, and implementations
- Participate in technical and business working groups
- Quality control of deliveries
- Follow-up on the ongoing IT developments
- Production of technical documents and studies
- Production of procedures and processes for Service Management
- Production of reports and dashboards using BO/BI solutions or equivalent
**Advise and Support as a Subject Matter Expert in the field of Cybersecurity, Governance, Risk, and Compliance Management**
- Analyze the requirements resulting from the Cybersecurity plans taking into account the expectations of the business owners in the context of SAP and ServiceNow
- Contribution to the initiatives facilitating the adoption and implementation of Cybersecurity processes and methodologies among the stakeholders (presentations, targeted consultancy sessions, case-specific hands-on assistance sessions)
- Interfacing with Cybersecurity stakeholders, monitoring and advice in the implementation of security processes and measures
- Provide advice related to the implementation of cybersecurity measures for SaaS in the cloud
- Provide advice related to GDPR
LEVEL OF EDUCATION
The minimum educational qualification corresponds to Level 7 of the European Qualification Framework which typically corresponds to a **master's** degree** of 5 years
KNOWLEDGE AND SKILLS
The following skills and knowledge are required for the performance of the above-listed tasks:
- Good redaction skills in English
- Ability to cope with fast-changing technologies used in architecture and design
- High commitment to the defined objectives and deadlines
- Ability to integrate into an international/multicultural environment
- Ability to participate in multi-lingual meetings in English and French; additional languages will be considered an important asset
- A high degree of initiative, a service-oriented mindset, and team spirit
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