Customer Service Specialist Road

Il y a 6 mois

Puurs, Belgique DSV Temps plein

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 80874
Time Type: Full Time

**Customer Service Specialist**

Move forward as Customer Service Specialist Road at DSV in Puurs

**About the role**

As a Customer Service Specialist, you are 'single point of contact' for the DSV Key Account customers entrusted to you and as point of contact you manage all transport related questions and assignments in close consultation with the operational services. You realize and monitor customer satisfaction and customer loyalty on a very high level

**Tasks**
- You receive the incoming transport orders, check the data provided by the customer, if necessary, request additional data from the customer to finally pass on the transport orders to the operational services for further planning;
- You follow up the transport orders in the company's own dispatch package;
- You intervene if transport assignments are in danger of being executed incorrectly with regard to the proposed planning;
- You mediate in a respectful and professional way with the customer and the operational services in view of an acceptable solution for both parties;
- You handle any complaints and/or escalations in a correct and customer-oriented manner;
- You accurately administer all interventions which later form the basis for KPI reporting.

**We are DSV, we grow**

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

In Belgium, we operate from over 18 branches, with more than 1,400 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

**Are you the perfect fit?**
- You can communicate fluently in Dutch and English;
- You are communicative, assertive, customer-oriented, proactive, careful, flexible and stress-resistant;
- You have an international mindset and an affinity with supply chain management;
- You have a good knowledge of MS-Office software and are open to new systems;
- You are strong in oral and written communication (NL, EN).

It all counts for this vacancy of Customer Service Specialist in Puurs. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

**Why choose DSV?**

Working for DSV means working for one of the top players in the logistics market. DSV is enterprising, competitive, and wants to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment, we also offer:

- We are a challenging work environment with plenty of opportunities for further professional growth and development.
- We have a direct and open corporate culture (Danish company)
- You will receive a permanent contract with an attractive package of fringe benefits;
- Group insurance, hospitalisation insurance, meal vouchers 7 euro, eco vouchers, 33 holidays, possibility to lease electric bike, 2 days of home office, sliding times

**Move forward**

**DSV - Global Transport and Logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

  • Customer Service Specialist

    Il y a 6 mois

    Puurs, Belgique Accent Temps plein

    Onze klant is een internationale speler binnen de logistiek met verschillende vestigingen in België. Ze bieden verschillende logistieke oplossingen aan door hun uitgebreid netwerk van kantoren, partners en magazijnen. Het is voor hen belangrijk om hun klanten steeds eerst te zetten, daarnaast is ook teamwork van belang. **Functiebeschrijving** - Je...

  • Operations Assistant Road

    Il y a 6 mois

    Puurs, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 76641 Time Type: Full Time **Operations Assistant Road** Move forward as Operations Assistant Road at DSV in Puurs. **About the role** As an Operations...

  • Customer Service Specialist

    Il y a 6 mois

    Puurs, Belgique Synergie Temps plein

    **Wat zal je job inhouden?**: Als Customer Service Specialist ben jij verantwoordelijk voor het volledige order-to-delivery proces. Jouw taken omvatten onder andere: - Het beheren van het orderproces voor klanten in de Benelux en exportklanten - Zorgen voor een optimale bevoorrading en klantenservice, met een focus op het behalen van KPI's - Nauwkeurig...

  • Operations Assistant Road

    Il y a 6 mois

    Puurs, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 78971 Time Type: Full Time **Operations Assistant Road** Move forward as Operations Assistant Road at DSV in Puurs. **About the role** As an Operations...

  • Freight Forwarder, Road

    Il y a 6 mois

    Puurs, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 81868 Time Type: Part Time **Freight Forwarder, Road**: Move forward as Freight Forwarder Road, Road at DSV in Puurs.. **About the role** Strive to...

  • Customer Service Specialist

    Il y a 6 mois

    Puurs, Belgique Tempo-Team Temps plein

    functiegroep Commercieel- - referentie DUOTT-1273253 jobdetails Binnen deze functie ben je het eerste aanspreekpunt voor alle transportgerelateerde vragen. Je bewaakt de klantentevredenheid. Je ontvangt de binnenkomende transportorders en staat hiervoor in communicatie met de klanten. Uiteindelijk geef je de tranportorders door aan de operationele...

  • Operations Assistant Road

    il y a 3 semaines

    Puurs, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 85312 Time Type: Full Time **Operations Assistant Road**: Move forward as Operations Assistant Road at DSV in Puurs. **About the role** As an Operations...

  • Specialist Customer Service

    Il y a 6 mois

    Puurs, Belgique Select Temps plein

    Binnen de functie als Specialist Customer Service neem jij volgende rollen op: - **Coördinator van transportprocessen**:ontvang, analyseer en verifieer inkomende opdrachten om deze vervolgens in goede banen te leiden - **Proactieve probleemoplosser**: samen met de transportplanners op zoek gaan en uitwerken van efficiënte oplossingen - **Klanten expert**:...

  • Customer Service Specialist

    Il y a 6 mois

    Puurs, Belgique SD Worx Jobs Temps plein

    **Introductie**: Als Customer Service Specialist ben jij dé contactpersoon voor Key Account-klanten. Je handelt alle transportgerelateerde vragen af in nauwe samenwerking met operationele teams, strevend naar hoge klanttevredenheid en loyaliteit. Interessant, lees dan snel verder! **Wie zoeken we?**: - Je hebt een eerste ervaring als Customer Service...

  • Customer Service Specialist

    Il y a 6 mois

    Puurs, Belgique Synergie Temps plein

    **Wat zal je job inhouden?**: Als Customer Service Specialist ben jij verantwoordelijk voor het volledige order-to-delivery proces. Jouw taken omvatten onder andere: - Het beheren van het orderproces voor klanten in de Benelux en exportklanten. - Zorgen voor een optimale bevoorrading en klantenservice, met een focus op het behalen van KPI's. - Nauwkeurig...

  • Customer Service Specialist

    Il y a 6 mois

    Puurs, Belgique Agilitas Temps plein

    Omschrijf jij jezelf als een manusje-van-alles als administratief bediende? Beschik je over de nodige stressbestendigheid? Zin om terecht te komen in een dynamisch, ondernemend team dat klaarstaat voor elkaar en waar gezamenlijk gestreefd wordt naar de ultieme klantbeleving? Lees dan snel onze vacature als customer service specialist...

  • Customer Service Specialist

    Il y a 6 mois

    Puurs, Belgique Agilitas Temps plein

    Omschrijf jij jezelf als een manusje-van-alles als administratief bediende? Beschik je over de nodige stressbestendigheid? Zin om terecht te komen in een dynamisch, ondernemend team dat klaarstaat voor elkaar en waar gezamenlijk gestreefd wordt naar de ultieme klantbeleving? Lees dan snel onze vacature als customer service specialist door! **Functie...

  • Customer Service Specialist Solutions

    Il y a 6 mois

    Puurs, Belgique JobTalent Temps plein

    **Profiel** Voor onze klant gespecialiseerd in de logistieke dienstverlening zijn we op zoek naar een customer service medewerker. Je wordt verantwoordelijk voor de vlekkeloze aansturing van de logistieke dienstverlenging van één of meerder klanten. Je fungeert als spil tussen klant en interne afdelingen of externe stakeholders, zodanig dat de juiste...

  • Customer Service Specialist

    Il y a 6 mois

    Puurs, Belgique Select Temps plein

    In de functie van customer service specialist fungeer je als **single point of contact voor Key Accounts** teneinde op een efficiënte en klantgerichte manier alle **transportgerelateerde vragen en opdrachten** te behandelen. Dit doe je in overeenstemming met de servicestandaard van het bedrijf. - Je** ontvangt en verwerkt de binnenkomende orders**,...

  • Senior Customs Specialist

    Il y a 6 mois

    Puurs, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 81963 Time Type: Full Time **Senior Customs Specialist (Compliance)** Move forward as Senior Customs Specialist at DSV in Machelen or Puurs. **About the...

  • Customer Service Agent

    Il y a 6 mois

    Puurs, Belgique DSV Temps plein

    Job Req Number: 62988 Time Type: Full Time **Customer Service Agent Solutions**: Move forward as Customer Service Agent Solutions at DSV in Puurs. **About the role** You will be responsible for the flawless management of the logistics services of one or more customers. You act as a liaison between the customer and internal departments or external...

  • Customer Service Agent

    Il y a 6 mois

    Puurs, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 77539 Time Type: Full Time **Customer Service Agent Solutions** Move forward as Customer Service Agent Solutions at DSV in Puurs. **About the role** As a...

  • Logistieke Customer Service

    Il y a 6 mois

    Puurs, Belgique Robert Half Belgium Temps plein

    Robert Half is op zoek naar een **logistieke customer service agent**. Robert Half is op zoek naar een **logistieke customer service agent**. Onze klant is een internationale logistieke organisatie in **Puurs**. Het gaat om een functie met **optie vast**. **De verantwoordelijkheden voor deze functie zijn**: - Als Customer Service Specialist ben je...

  • Billing Specialist

    Il y a 6 mois

    Puurs, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 79516 Time Type: Part Time **Billing Specialist** Move forward as Billing Specialist at DSV in Puurs. **About the role** Are you dedicated to maintaining...

  • Customs Manager

    Il y a 6 mois

    Puurs, Belgique DSV Temps plein

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 77148 Time Type: Full Time **Customs Manager** Move forward as Customs Manager at DSV Belgium **About the role**: As a Customs Manager, you will be...