Principal Program Manager
il y a 3 semaines
Overview:
- We are seeking an innovative, creative, and experienced
**Principal Program Manager** who is ready for the challenges, responsibilities, and rewards that come with working in a high-energy, fast-paced environment. ST Engineering iDirect is dedicated to providing next generation solutions for broadband IP networking via satellite networks. As the leading innovators in this new space, our diverse and talented team of internet, satellite, and telecommunications professionals continues to break new ground and create significant opportunities for network operators, for service providers/resellers, and for corporate networking professionals.
The
**Principal Program Manager **is able to successfully execute commercial initiatives within the scope of those programs to establish and maintain ST Engineering iDirect's position in the market.
**Responsibilities**:
**As our Principal Program Manager, you will**:
- Be responsible for Program Management & Contract fulfillment:
- Assume responsibility for the execution of the attributed projects with the program
- Organise the program and the included projects to ensure contract fulfilment and obtain benefits beyond the scope of each individual project
- Act as single point of contact for stakeholders
- Fulfil program reporting need to organisation
- Ensure cost effectiveness of operation
- Ensure Customer Satisfaction & Program Quality:
- Manage customer communications in program context
- Align with customer processes within contractual boundaries
- Solve and/or escalate program and project issues at early stage
- Guarantee adherence with current best practices and applicable quality standards
- Continuously improve quality and performance
- Take part in Program Team Leadership:
- Assume program and project teams leadership
- Monitor and act upon needs for information of project teams
- Coach and Motivate team members
- Contribute to learning and skill development of team members
- Participate in Bid - Complex Technical Proposals:
- Create complex technical proposals
- Perform Program and Project feasibility study and Initial Cost Estimation
- Adhere to defined proposal standards when exists and if not, contribute to standardization
Qualifications:
**As a prerequisite to become our Principal Program Manager, you**:
- Hold a master’s or bachelor’s degree in Engineering (Computer Sciences, Telecommunication, Aerospace,...)
- Have at least 10+ years of relevant experience in program management in complex technological environments
- Have formal knowledge of project management methodologies and be able to adapt them to the specifics and the reality of your stakeholders
- Have experience in a service delivery management role, potentially including all the formalities that come with international shipping and customs.
- Have excellent verbal and written communication skills in English and fluency in any other language is an asset.
- Have the ability to perform under stress, while maintaining good time and priority management.
- Are comfortable working with virtual groups and stakeholders.
- Have a profound interest and/or experience in satellite communication and new technologies
- Love to communicate with a broad range of technical experts and to share information
- Are inquisitive and a believer in continuous learning/improving.
**Once on board you will**:
- Be part of our Customers PMO and Solutions team based in our European headquarters in **Sint-Niklaas (Belgium)**:
- Be able to tailor our competitive compensation package to your specific transportation desires
- Join an innovation and people driven high-tech industry leader
- Be a member of a passionate global family that values openness and a can-do mentality
- Take pride in enabling internet connectivity to the world (from schoolchildren in remote areas to in-flight Wi-Fi)
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