UX Designer

il y a 3 semaines


Brussels, Belgique AMA European Consulting Temps plein

**Business & Service designer**:
Develop new or improve on existing products & services and their end-2-end experience, ensuring the best fit in terms of desirability (people), feasibility (technology), sustainability, and viability (business).
You will follow the “double diamond” or service design methodology to complete your mission. You are the owner of this design process and are ultimately responsible for the 1st diamond: you facilitate all workshops needed to land a fitting value proposition/CX improvement and its execution. You start with investigating existing data & research and when necessary, you organize additional market

**Required Responsibilities**:

- Collaborate with squad and business stakeholders to define & align on the project scope
- Collect and analyse customer data & market insights to validate most critical assumptions
- Plan and conduct user research, and convert findings into an actionable report
- Translate insights into deliverables such as customer archetypes, cross-channel journey maps and service blueprints
- Identify strategic opportunities and test & iterate on different ideas/prototypes
- Formulate the value proposition & convey complex information by using visual methods
- Provide input & support the (lean) business case in collaboration with pricing team
- Organise and facilitate co-creation workshops to gain input & alignment with stakeholders throughout the design process
- Assist your squad in refining requirements, and your UX colleague with UX deliverables (prototypes, wireframes, user flows,)
- Share knowledge with & learn from your fellow (business & service) designers

**Degree & Experience**:

- Minimum 3, ideally 5 years of experience as a business/service designer or UX/CX strategist with demonstrable experience in dealing with a wide range of complex problems in a 'human-centred' way
- You are able to independently lead and deliver a complete service design track, including conducting customer/user research (qualitative & quantitative) that concludes with clear insights and constructive recommendations.
- Confident in facilitating workshops to find solutions together with stakeholders from all levels
- Excellent visual and verbal communication skills with which you can combine the skill of empathic listening on the one hand with the skill of convincing others on the other.
- You excel in conceptual design & strategic thinking
- Relevant experience on large digital business projects in large companies

**Technical skills**:

- Experience with digital collaboration tools such as Figjam, Miro or Mural
- Experience with design tools like Figma, Sketch or Invision is a plus
- Experience working with data analytics platforms like Qualtrics, MicroStrategy or Tableau is a plus

**Attitudes/Behaviour**:

- Customer focused
- You are used to performing in ambiguity and change, as well as being open to trying tools/concepts/methods for the first time
- You have a hands-on & can-do mentality
- Strong conceptual mind
- Aware of the latest digital developments, curious and actively looking to learn
- Planning and organisation
- Analytical
- Self sufficient
- Growth mindset

Languages:

- French or Dutch, and English (written and speaking)

Nice to haves:

- Able to engage and inspire different stakeholders in a story
- Experience in coaching junior service designers
- Experience in Telecom and/or service sector
- Experience with business cases
- Knowledge of and/or experience in UX, behavioural design or growth hacking.

**Job Type**: Freelance

**Experience**:

- UX: 3 years (preferred)

License/Certification:

- work permit (required)

Work Location: In person


  • UX Designer

    Il y a 2 mois


    Brussels, Belgique AMA European Consulting Temps plein

    Are you passionate about crafting user-centric digital experiences that delight and engage? Join our team as a **User Experience (UX) Specialist,** where you'll be at the forefront of creating seamless and intuitive user journeys across our digital channels. Collaborate with cross-functional teams, conduct user research, and translate insights into...

  • UX Designer

    il y a 3 semaines


    Brussels, Belgique AMA European Consulting Temps plein

    Are you passionate about crafting user-centric digital experiences that delight and engage? Join our team as a **User Experience (UX) Specialist,** where you'll be at the forefront of creating seamless and intuitive user journeys across our digital channels. Collaborate with cross-functional teams, conduct user research, and translate insights into...

  • UX Designer

    il y a 1 semaine


    Brussels, Belgique AMA European Consulting Temps plein

    Are you passionate about crafting user-centric digital experiences that delight and engage? Join our team as a **User Experience (UX) Specialist,** where you'll be at the forefront of creating seamless and intuitive user journeys across our digital channels. Collaborate with cross-functional teams, conduct user research, and translate insights into...

  • UX Designer

    Il y a 2 mois


    Brussels, Belgique AMA European Consulting Temps plein

    Are you passionate about crafting user-centric digital experiences that delight and engage? Join our team as a **User Experience (UX) Specialist,** where you'll be at the forefront of creating seamless and intuitive user journeys across our digital channels. Collaborate with cross-functional teams, conduct user research, and translate insights into...

  • UX Designer

    Il y a 2 mois


    Brussels, Belgique AMA European Consulting Temps plein

    Are you passionate about crafting user-centric digital experiences that delight and engage? Join our team as a **User Experience (UX) Specialist,** where you'll be at the forefront of creating seamless and intuitive user journeys across our digital channels. Collaborate with cross-functional teams, conduct user research, and translate insights into...

  • UX Designer

    il y a 3 semaines


    Brussels, Belgique AMA European Consulting Temps plein

    Are you passionate about crafting user-centric digital experiences that delight and engage? Join our team as a **User Experience (UX) Specialist,** where you'll be at the forefront of creating seamless and intuitive user journeys across our digital channels. Collaborate with cross-functional teams, conduct user research, and translate insights into...

  • UX Designer

    il y a 3 semaines


    Brussels, Belgique AMA European Consulting Temps plein

    Are you passionate about crafting user-centric digital experiences that delight and engage? Join our team as a **User Experience (UX) Specialist,** where you'll be at the forefront of creating seamless and intuitive user journeys across our digital channels. Collaborate with cross-functional teams, conduct user research, and translate insights into...

  • UX Designer

    il y a 4 semaines


    Brussels, Belgique HNM Solutions Temps plein

    **Job ID: HNMJD2792**: **Role: UX Designer** **Location**: **Brussels, Belgium** **Description**: Key activities will be: - User needs analysis including preparing and conducting user interviews, contextual inquiries and user workshops. - Creating, documenting and maintaining user personas. - Task and activities analysis. Creating storyboards, user...

  • UX Designer

    il y a 4 semaines


    Brussels, Belgique HNM Solutions Temps plein

    **Job ID: HNMJD2997**: **Role: UX Designer** **Location**: **Brussels, Belgium** **Requirements**: - SPECIFIC EXPERTISE- At least 3 years of experience in information technology - At least 1 years of experience as a UX consultant, UX researcher, Digital communicator or equivalent - A portfolio that shows the ability to work across various industries -...

  • Senior UX Designer

    il y a 6 jours


    Brussels, Belgique Bimona Temps plein

    **Company**: As a Senior UX Designer, drive user-centricity. Lead UX research, gather user needs, and design solutions prioritizing safety and efficiency. Contribute to high-fidelity prototypes, ensuring alignment with user expectations. **Functieomschrijving Senior UX Designer**: **Tasks** - Lead UX research and maintain a comprehensive repository. -...

  • UX Designer

    il y a 3 semaines


    Brussels, Belgique Capgemini Temps plein

    UX Designer(s) We are looking for talented UX Designers to join our design studio in Brussels. We believe and know that great UX can change the world. It all starts with awesome people, challenging projects and crafting a work environment that supports thoughtful work and growth. You've experienced first-hand how to drive a user-centered design process to...

  • UX Designer

    Il y a 2 mois


    Brussels, Belgique Capgemini Temps plein

    UX Designer(s) We are looking for talented UX Designers to join our design studio in Brussels. We believe and know that great UX can change the world. It all starts with awesome people, challenging projects and crafting a work environment that supports thoughtful work and growth. You've experienced first-hand how to drive a user-centered design process to...

  • UX Designers

    il y a 5 jours


    Brussels, Belgique USG Professionals Temps plein

    **Omschrijving**: As a reference member, we are looking for an experienced UX Researcher and Designer (min. medior). The client is digitizing processes for operators in the maintenance of our infrastructure. A good UX is crucial on these tools to guarantee the safety of people on the ground. The client is implementing the Capacity Remuneration Mechanism...

  • UX Designer

    il y a 3 semaines


    Brussels, Belgique POLITICO Europe Temps plein

    **Company: POLITICO** POLITICO is looking for a UX Designer, responsible for conceptualizing and developing the UI/UX of our next generation of digital solutions. The position is envisaged to begin in early 2023 located in Brussels. POLITICO is a pioneering and growing media company that covers the politics, policy, and personalities of the European...

  • UX Designer

    il y a 2 semaines


    Brussels, Belgique Brainwave Optigrators Temps plein

    6 month (Extendable) Mission at 1000 Brussel, Belgium. Language: Dutch and English (written and speaking) French is an asset. **Job Description**: Required Responsibilities: - Collaborate with business to define and develop prototypes of new concepts. - Review and assist in refining business owners' requirements. - Define and validate wireframes for new...

  • UX Designer

    Il y a 2 mois


    Brussels, Belgique Profectus-IT Temps plein

    **!! UX Designer / Researcher !!** - **Fonction**_ Vous déterminez et planifiez les **méthodes de recherche** et participez au **recrutement des participants** pour **collecter les informations** nécessaires (entretiens, enquêtes, focus groups, tests utilisateurs...). Vous proposez la solution la plus adaptée et **concevez les interfaces** low et high...

  • UX Designer

    il y a 6 jours


    Brussels, Belgique Connect-ICT Temps plein

    Role description: - The Enterprise Design Chapter is looking for an experienced UX/Service Designer to lead the Invoices and Billing squads in their design journey. You will follow the “double diamond” or service design methodology to complete your mission. - You are the owner of this design process and are ultimately responsible for the 1st diamond:...

  • UX Designer

    Il y a 2 mois


    Brussels, Belgique AMA European Consulting Temps plein

    **Business & Service designer**: Develop new or improve on existing products & services and their end-2-end experience, ensuring the best fit in terms of desirability (people), feasibility (technology), sustainability, and viability (business). You will follow the “double diamond” or service design methodology to complete your mission. You are the owner...

  • UX Designer

    Il y a 2 mois


    Brussels, Belgique USG Professionals Temps plein

    **Description**: For our client in the energy market we are looking for a UX Researcher, the energy market is evolving in both the production and consumption of energy. The ongoing electrification puts increasing demands on the energy system and infrastructure. Our client is anticipating the impact of this energy transition through a digital...

  • UX Designer

    il y a 2 semaines


    Brussels, Belgique Talan Temps plein

    **A propos de Talan** Passionate about digital, data, IoT or AI and willing to join a dynamic and ambitious team on a human scale? For more than 15 years, we have been advising companies and administrations and supporting them in the implementation of their transformation projects in Brussels and abroad. To do so, we rely both on technological leverage...