Floor Supervisor

**About Thon Hotels**
- **Passionately committed**. We daily strive to create special moments for our guests.
- **Professional hospitality**. We aim to see, hear, and relate to all our guests.
- **The power to please**. We are keen to make a personal effort to ensure every stay is the best stay
- **Innovative**. We constantly improve and invest in our hotels.
- **Financially solid**. An international company you can rely on.
- **Green. **We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.

We are currently looking for a **Floor Supervisor** (with possibility of doing Front Office Shifts) to join our dynamic team at **Thon Residence Parnasse.**
- **Great location**: Next to the metro Luxemburg station
- **Welcoming company culture**: One of the smaller Thon Hotels in Brussels.
- **Long stay clients**:You build a meaningful connections with the clients.

**Why join us?**
- **Family mindset**. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
- **Diversity**. Our guests and your future colleagues come from all over the world.
- **Flat hierarchy**. No useless bureaucracy & corporate mentality.
- **Autonomy**. You are the actor of your career by doing the extra step without fear.
- **Accessible**. Our properties are easily accessible in Brussels.

**Do**
- **Inspect. **Cleanliness and neatness are your priorities. You ensure that high cleaning and hygiene standards are always maintained.
- **Observe. **With eagle eyes, you recognise every speck of dust and know exactly where things should be.
- **Control & plan. **You make sure that all rooms are ready for our guests on time and therefore always plan ahead.
- **Support. **You always keep an eye on the progress of our room attendants and you guide them with your experience and care.
- **Organise. **You handle with composure and professionalism the needs of the housekeeping department.
- **Adapt. **You easily adapt your work load and are willing to do certain Front Office Shifts (morning / afternoon) in case of need.
- **Simply do it**. You monitor and assess service and satisfaction trends and suggest improvements accordingly, so that we become a little better every day.

**Our perfect match ❤**
- **Experience in the housekeeping department.** Not essential but nice to have.
- **Customer oriented**. Making people happy is your priority.
- **Communication**. You love being in contact with both clients and colleagues in English and/or French; every other language is a plus.
- **Flexible**. No 9-5 mentality. You adapt easily to people and situations and are willing to work during weekends and bank holidays (day and evening shifts).
- **Team player**. You ensure that the department operates efficiently and respect the different targets set by the Property Manager.
- **Accurate**. You have an eye for detail.

**Receive**
- **Motivational remuneration package** including:

- **Contribution to public transportation costs**. And yes, we contribute for 100%.
- **Flexible extra-legal benefits. **Pick and choose between an attendance bonus, extra days off or a cafeteria plan.
- **Non-recurrent benefits** linked to results (CCT90). A nice little extra.
- **Hospitalization insurance**. And yes, also for the people you love who live at the same address.
- **Seniority days. **Extra days off according to your seniority and age.
- **Food**. We provide a free meal.
- **Personal development**. You can choose trainings through our catalogue.
- **Celebrate**. We encourage to celebrate successes with your team at staff events.
- **Family event**. You will be invited to our family event where you and your relatives are honoured.
- **Fun**. Excellent working atmosphere with the nicest colleagues.

Work Location: In person