Principal Learning Advisor

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

In order to provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s, Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Duties and Responsibilities**
- Manage, plan and administer learning services at the NCI Agency, in particular the administration and coordination of group training events;
- Analyse and translate training needs and requirements into learning opportunities;
- Liaise with external training suppliers, experts and key stakeholders;
- Liaise with internal NCI Agency SMEs, learning officers and key stakeholders;
- Maintain data and ensure accuracy of training records and information on learning opportunities at the Agency;
- Support the development of requirements for the new Learning Management System;
- Support design and development of learning activities such as internal training or team building.

**Essential Skills and Experience**
- Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience;
- Experience in managing learning/training and professional development activities
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate);
- Demonstrated skills in Microsoft Office suite, including Excel, Word, PowerPoint, SharePoint;
- Practical skills in setting up and maintaining databases.
- Ability to exercise judgment of priorities, organizing multiple
- tasks with high priorities and working with mínimal direction;
- Advanced organizational skills and attention to detail;
- Ability to take initiative and a flexible approach allowing the incumbent to respond reliably and competently to changing requirements in a demanding environment;
- Excellent communication skills, with the ability to interact with all levels of the Agency and customer organizations.

**Desirable Skills and Experience**
- Experience designing and developing training courses and material;
- Instructing experience;
- Experience working with Learning Management Systems;
- Experience with e-learning platforms;
- Knowledge of and working experience with the ACT Global Programming Approach for Education and Individual Training;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including ACO and ACT

**Competencies**:

- Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts; uses humour appropriately to bring warmth to relationships with others;
- Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achi