Business Transformation Partner

il y a 1 semaine

Brussels, Belgique AXA Temps plein

The Business Transformation Partner is responsible for managing the project portfolio of a particular department, implementing cross-functional and/or complex programmes and developing the skills of the Transformation team.

**Responsibilities**:

- Establishing the business roadmaps in coordination with all the internal stakeholders of the concerned department (while taking into account the cross-functional impacts) in order to address the identified strategic changes.
- Defining the scope of the programme and projects, analysing their impact on the different business lines concerned in order to have a clear idea of the needs, the objectives to be achieved and to submit a realistic offer, and ensuring the necessary resources for the execution of the projects.
- Monitoring the roadmaps/projects in progress, communicating the status to the stakeholders, in order to carry out the projects entrusted to them according to a predefined timing, budget and objectives.
- In collaboration with IT, integrating architecture recommendations and any strategic IT initiatives (e.g. cloud migration).
- Identifying the E2E business capabilities needed to execute the strategy. Managing the transformation budgets (IT + cash) and preparing trade-offs.
- Managing the key dependencies.
- Monitoring the KPIs of the transformation department.
- Personally supervising certain programmes with key business and IT stakeholders in line with strategic business objectives.
- Setting up the programme to ensure successful delivery through strong governance and appropriate monitoring.
- Overseeing and actively disseminating the programme, making recommendations, exploring alternative solutions, maintaining the pace and dynamics of the team.
- Monitoring and reporting as and when required to ensure observance of the deadlines, budget, scope, quality of delivery, risk management and methodological and quality standards.
- Throughout the programme, supporting an effective project team focused on process simplification, customer experience and digitalisation opportunities.
- Nurturing and maintaining relationships with internal stakeholders to manage expectations, anticipate risks and successfully deliver the programme outcome.
- Stimulating and promoting the development and improvement of the quality of the processes and tools used in order to provide an optimal service to the internal customer.
- Speeding up the Agile mindset, rituals and tools across functions.
- Ensuring the coaching and permanent development of co-workers in order to set up a high-performance project team oriented towards the continuous improvement of the results of both processes and skills and meeting the expectations of the organisation.
- Actively participating in building the skills of the Transformation team by:

- Sharing experiences and lessons through hands-on training, mentoring and participation in project management practice.
- Championing the transformation within the entire organisation by serving as a role model through their challenge-driven, solution-oriented and enthusiastic approach to driving change and highlighting AXA's values.
- Developing a relationship of trust with major stakeholders.
- Maintaining contacts with internal and external contacts in order to satisfy the wishes of the client (business) while defending the interests of the organisation.

**Your Profile**
- Project and Programme Management experience (10 years)
- Proven experience in the insurance business (products, processes, business solutions); particularly on Life & Health domain
- Experience in presenting to top management
- A passion for innovation, AI, digital
- Experience in process management and reengineering
- A highly-motivated self-starter
- A customer-driven, results-driven problem solver
- Strong analytical skills with a good holistic view
- A knack for simplicity and simplification of complex concepts
- Influencing, facilitation and communication skills (both written and oral)
- A change mentality and a capacity to cope with pressure
- Collaborative skills and a team spirit
- Master's degree
- Certificate in Programme Management
- Bilingual level in Dutch and French and fluent English

**About AXA**
At AXA, we want to be more than the world leader in insurance and asset management.

Our purpose is ‘**Act for human progress by protecting what matters’**. As an insurance company, we want to watch over every individual, society and the world while always keeping the future in mind.

As an insurer, AXA Belgium is also a key player in the field of prevention. **Protection is in our DNA**, as evidenced every day by the extensive investments in research and risk awareness.

At AXA, we reject unfair or unlawful discrimination in any form. More info in our Diversity & Inclusion Policy.
**About the Entity**

In Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from **payer to partner** for our 3 million clie

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