Senior Analyst, Business Technology Liaison
il y a 2 jours
Overview
Senior Operational Analyst
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We’re seeking a future team member for the role of Senior Analyst, Business Technology Liaison to join our team. This role is located in Brussels, BE - Hybrid model.
**Team Description**:
Working with a collaborative global team to achieve goals and targets. The successful applicant will work in a fast-paced, deadline driven environment. The teams work with several dynamic tools and systems to assist in the monitoring and resolution of tasks and use up to date technology to collaborate with internal colleagues. The role requires good attention to detail, effective communication skills and the ability to escalate potential risks to both peers and management.
**Job Purpose**:
The scope of duties and responsibilities that you will acquire and assume may encompass, but are not limited to:
Technology liaison
Facilitating and supporting functional and user testing by coordinating and planning activities.
Supervising junior testers to ensure timely testing and proper reporting of bugs and defects to the technology team.
Acting as a mediator between the business and technology departments to resolve technology issues and enhance business processes.
Reporting and escalating high-impact risk items affecting clients and the business.
Support to users
Investigating, documenting, and analyzing problems reported by users and operational teams within Portfolio Services.
Responding promptly and accurately to user queries.
Identifying gaps in training and serving as a liaison between the Strategy and Operations teams.
Providing temporary workarounds and tracking fixes until they are implemented.
Escalating incidents as necessary.
**To be successful in this role, we’re seeking the following**:
Bachelor’s degree or equivalent
Self-motivation and the ability to work independently and as part of a team.
Fast-learner, attention to detail
Fluent in English
Ability to prioritise, multi-task and work under time pressure
Strong and confident communicator
Ability to escalate potential risks to both peers and management.
Previous Testing experience
Corporate action, Income or Tax experience
Financial services experience
At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg’s Gender Equality Index (GEI)
**Best Places to Work for Disability Inclusion, Disability**: IN - 100% score
100 Best Workplaces for Innovators, Fast Company
Human Rights Campaign Foundation, 100% score Corporate Equality Index
CDP’s Climate Change ‘A List’
**Our Benefits**:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
**Employer Description**:
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