Climate-neutral Cities Online Support Coordinator

il y a 3 semaines

Brussels, Belgique Eurocities Temps plein

**Climate-Neutral Cities Online Support Coordinator**:
**Organisation**:
Eurocities, the network of major European cities, is recruiting a Climate-Neutral Cities Online Support Coordinator to work on the NetZeroCities project.

Eurocities is a dynamic and international team where we trust in people, value constructive exchanges and collaborative work. We help people thrive in a friendly, open and healthy environment while promoting a work/life balance.

**About the project**:
**NetZeroCities (NZC) **is an initiative launched as part of the European Green Deal and directly supporting the European Commission’s _Mission for 100 Climate-neutral and Smart Cities_ _by 2030_. NZC is being implemented by a 33-member consortium comprising diverse partners from across Europe. We offer cities expertise, tools, capacity building and knowledge sharing, and innovative approaches to systemic change via the Mission Platform.

The Mission Platform combines city support teams, including City Advisors, the focal contact point, and thematic specialists on systems innovation, finance, citizen engagement, social innovation, and technical solutions. This is accompanied by a digital Portal hosting resources, tools and data on city climate transition, and a social network and online groups to support peer-to-peer collaboration. We have over 3000 registered Portal users, including staff from cities, the NetZeroCities consortium and partnering organisations at European and local level.

We currently support 112 Mission Cities who aim to become climate neutral by 2030.

During 2024 we will open the Mission Platform to all European cities who aim to become climate neutrality by at least 2050, building on lessons learned from working with 112 Mission Cities.

**Responsibilities**:
The Climate-Neutral Cities Online Support Coordinator will enable effective and consistent management of external enquiries and proactive support to portal users across all NetZeroCities communications channels. The role will support the expansion of the Mission Platform, and you will play a crucial role in liaising and working internally with various teams from within the Consortium to coordinate the development of services for Non-Mission Cities, and in promoting and communicating these services to them on different online platforms. In this role you will:

- Work in a Helpdesk team to ensure consistent and effective responses to enquiries received across all NetZeroCities communications channels, both from non-Mission city users, and the wide range of other organisations and individuals seeking to engage with the project.
- Liaise with multiple teams, including content creators for our online Capability Building programme, facilitators for our online peer learning groups and our technical support teams, ensuring that cities are directed to the resources, support and online communities which are most appropriate for their needs.
- Work with all partners to design the service levels for non-Mission cities and the systems and guidance to ensure clear and consistent implementation across the consortium.
- Work with the NZC Portal team to ensure that the services to Non-Mission Cities are well-integrated, easily accessible, and address the needs raised by city users.
- Work with the NZC Communications team to raise awareness of the services available to non-Mission cities and encourage use of the available support.
- Work with the NZC External Partnerships team to coordinate support services and tools with other initiatives and organisations to provide an integrated service for cities.
- Conduct regular user satisfaction surveys and present formal reports on findings to support service improvement across the NetZeroCities project.
- Attend and report to regular Portal, Communications and Operations teams meetings.

**Profile**:
With a passion for cities and sustainability, and a commitment to making positive change happen, you will have high-level experience of communications/relationship management with service users or clients. Examples of previous relevant experience could include Membership Network management, Digital Communications Officer, Project Officer/Manager, Customer Account management, Call Centre management, or Personal Assistant to Chief Executive.

The skills and experience to do this job successfully include:

- At least 5 years of relevant experience
- A strong understanding of climate transition, particularly the cross-cutting and sectoral issues cities are addressing to become climate neutral
- A good understanding of how cities and city administrations function
- A Bachelors or Masters degree in any field relevant to the role
- Excellent written and spoken English
- Excellent IT skills (including MS Office, Teams, Zoom, Miro, social media & CRM platforms)
- A self-starter who is confident in managing their own workload and thrives in an online work environment
- Strong organisational skills with a creative and problem-solving approach: abl

  • Climate Neutral Cities Advisor

    il y a 1 semaine

    Brussels, Belgique Eurocities Temps plein

    **Climate Neutral Cities Advisor**: **Organisation**: Eurocities, the network of major European cities, is recruiting for a Climate Neutral Cities Advisor to support EU Mission Cities via NetZeroCities. Eurocities is a dynamic and international team where we trust in people, value constructive exchanges and collaborative work. We help people thrive in a...

  • Junior Associate, Climate Finance

    il y a 4 jours

    Brussels, Belgique European Climate Foundation Temps plein

    1. About the European Climate Foundation The European Climate Foundation (ECF) is a major philanthropic initiative working to help tackle the climate crisis by fostering the development of a net-zero emission society at the national, European and global level. We support over 500 partner organisations to carry out activities that drive urgent and ambitious...

  • Senior Project Coordinator

    il y a 1 mois

    Brussels, Belgique Eurocities Temps plein

    **Senior Project Coordinator - Advancing Climate Neutrality in Ukrainian Cities**: **Organisation**: Eurocities is a dynamic and international team where we trust in people, value constructive exchanges and collaborative work. We help people thrive in a friendly, open and healthy environment while promoting a work/life balance. **Responsibilities**: As...

  • European Fundraising Orchestrator

    il y a 1 mois

    Brussels, Belgique EIT Climate KIC Temps plein

    Job Title: European Fundraising Orchestrator Team: Acquisition & Partnerships Contract: Indefinite Level: Advanced / Alchemist Please refer to our Capability Framework **Salary**: Competitive for Not-for-profit organisation Location: Brussels, Belgium Start Date: As soon as possible ABOUT US EIT Climate-KIC (Knowledge and Innovation Community) is...

  • Senior Production

    il y a 4 semaines

    Brussels, Belgique Climate Action Network Europe asbl Temps plein

    **DÉTAILS DE L'ANNONCE**: Organisation **:Climate Action Network Europe asbl** Lieu de l'emploi **:Brussels** / **Belgium** Fichier : senior_production_consumption_coordinator_job_description_vout.docx.pdf Type d'emploi **:Contrat à durée déterminée** Type de contrat **:Temps plein** Fonction **:Plaidoyer** Date de publication **:03/04/2024** Date...

  • Energy Poverty Project Manager

    il y a 1 mois

    Brussels, Belgique Climate Alliance Temps plein

    Climate Alliance European Secretariat (Brussels Office) is seeking a **Energy poverty project manager** to join its highly motivated and multilingual Brussels team. The position concerns management of a newly started EU grant and contributions to the Energy Poverty Advisory Hub Climate Alliance is looking for a highly motivated project manager to for the...

  • Intern (M/F/d) at Covenant of Mayors in Sub-saharan

    il y a 1 mois

    Brussels, Belgique Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) Temps plein

    Our model for success is a better life for everyone and purposeful tasks for our employees. For more than 50 years, the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), as a company of the German Federal Government, has been supporting the implementation of development policy goals worldwide. Together with partner organisations in 120...

  • Project Coordinator

    il y a 1 mois

    Brussels, Belgique Eurocities Temps plein

    **Organisation**: Eurocities, the network of major European cities, is recruiting a project coordinator to work on the European Heritage Hub project. Eurocities is a dynamic and international team where we trust in people, value constructive exchanges and collaborative work. We help people thrive in a friendly, open and healthy environment while promoting a...

  • Sales Support Coordinator

    il y a 4 semaines

    Brussels, Belgique HAYS Temps plein

    Brussels | Sales Support Coordinator | Secteur alimentaire| FR + NL | Telework | 1102800 Votre nouvelle fonction Pour notre client situé en périphérie de Bruxelles, Hays recherche un Sales Support Coordinator ! En tant que Sales Support Coordinator, vous soutenez l'organisation dans plusieurs domaines. Vous êtes en contact étroit avec les Key Account...

  • Fundraising Coordinator

    il y a 1 mois

    Brussels, Belgique Climate Action Network Europe asbl Temps plein

    **DÉTAILS DE L'ANNONCE**: Organisation **:Climate Action Network Europe asbl** Lieu de l'emploi **:Brussels** / **Belgium** Type d'emploi **:Contrat à durée indéterminée** Type de contrat **:Temps plein** Fonction **:Comptabilité** Date de publication **:05/03/2024** Date limite **:26/03/2024** **PROFIL**: - see above_ **DESCRIPTION**: **_Climate...

  • Consultant - Sustainable Cities and Regions

    il y a 1 mois

    Brussels, Belgique Rambøll Temps plein

    Do you want to be a part of our journey of creating a globally leading consultancy delivering integrated and sustainable solutions, shaping today and tomorrow? If this sounds like you, or you’re curious to learn more, then this role could be the perfect opportunity. Join our Strategic Sustainability department as our new Consultant - Sustainable cities...

  • Climate Programme Manager

    il y a 1 mois

    Brussels, Belgique Health Care Without Harm Europe Temps plein

    About Health Care Without Harm (HCWH) Europe HCWH Europe is a non-profit organisation that works to transform healthcare worldwide so that it reduces its environmental footprint, becomes a community anchor for sustainability and a leader in the global movement for environmental health and justice. HCWH has offices in Europe, US, and Asia as well as a...

  • Courier Coordinator

    il y a 5 heures

    Brussels, Belgique Just Eat Takeaway.com Temps plein

    **Our story**: **All about the role**: As Courier Coordinator, you’ll be the key contact for our Couriers in the City of Liege. You will be responsible for the Contracts, Training, Communication and management of Couriers in the City of Liege. This WIll also include emphasis of monitoring KPIs and continuously looking for ways to improve our performance...

  • Site Coordinator

    il y a 1 mois

    Brussels, Belgique Fluxys Temps plein

    **Will you help us change the world?**: Fluxys is an international energy infrastructure group with 1,300 employees active in gas transmission & storage and liquefied natural gas terminalling. As a purpose-led company, we’re committed to fast-track the shift to a carbon neutral world. We explore new technologies and invest in infrastructure to accommodate...

  • Operations Coordinator

    il y a 1 mois

    Brussels, Belgique Euronet – EFT Segment Temps plein

    The primary goal of this role will be to accelerate the introduction of our Independent ATM business in the region by providing complete technical support, infrastructure required and vendor management in compliance with local and global standards in financial services industry. We seek to employ an accomplished and ambitious Operations Coordinator with the...

  • HR Project Coordinator

    il y a 1 mois

    Brussels, Belgique Fluxys Temps plein

    Will you help us change the world? Fluxys is an international energy infrastructure group with 1, employees active in gas transmission & storage and liquefied natural gas terminalling. As a purpose-led company, we’re committed to fast-track the shift to a carbon neutral world. We explore new technologies and invest in infrastructure to accommodate...

  • Sales Support Coordinator

    il y a 1 mois

    Brussels, Belgique TotalEnergies Temps plein

    **Sales Support Coordinator (M/V/X)** **TotalEnergies Marketing Belgium** werft een “ **Sales Support Coordinator” (M/V/X)** aan om zijn **Retail Sales team** in Brussel te versterken. **TotalEnergies Marketing Belgium** is een belangrijke speler in de onderneming. Het is de Belgische tak van **TotalEnergies Marketing & Services**. Zij beschikt over...

  • Consultant Climate Policy

    il y a 1 mois

    Brussels, Belgique ICF Temps plein

    ICF is a leading provider of science-based climate, environmental and energy advisory services to private and public sector clients across the globe. We help our clients progress on their transformation journey, from the understanding of this rapidly evolving landscape to the design and implementation of impactful strategies and actions plans all the way to...

  • Allyship Coordinator

    il y a 4 semaines

    Brussels, Belgique Greenpeace Belgium vzw Temps plein

    **Allyship Coordinator**: **Plaats van tewerkstelling**: Brussel **Reageren voor**: 25/02/2024 **Greenpeace Belgium vzw**: **Greenpeace is a global environmental justice organization. In an increasingly complex world, the organization has embraced the principles of working with allies, advocating for social justice, and integrating intersectionality into...

  • Expert Dans Le Domaine Recherche Climatique

    il y a 1 mois

    Brussels, Belgique Talent Exchange Temps plein

    Le SPP Politique scientifique (BELSPO), notamment son Service des Programmes et Infrastructures de recherche, gère plusieurs initiatives nationales et internationales sur la recherche climatique: - Plusieurs projets de recherche dans le cadre du programme BRAIN-be; - Programme d'impulsion spécifique concernant la recherche polaire; - Participation aux...