Assistant Store Manager
Il y a 2 mois
**Overview:
In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. Furthermore, in the Manager's absence, you will be the first point of contact, therefore you will motivate the workforce to drive sales and offer exceptional customer service while exceeding targets and maintaining the standards of the business.
**Key Roles and Responsibilities**:
Customer service
- Ensure that customers are given considerate and responsible service throughout their visit.
- Deal with inquiries and complaints resolving the issue at the earliest opportunity in a professional manner.
- Ensure that personal appearance and standard of dress for the internal team is in line with company guidelines.
Sales
- Ensure that targets are achieved and where possible exceeded.
- Able to understand and interpret the company provided reports.
- Utilise in-store devices, ensuring that all team members are driving this at every opportunity.
Visual Merchandising
- Attract, engage, and motivate customers into making purchases in store by using the latest visual techniques.
- Ensure that the weekly brief has been actioned within the store.
- Ensure that all merchandise is correctly priced, price amendments are actioned, and all promotions are correctly displayed.
- Keep stock on display clean and presentable at all times.
Training & Development
- Identify and develop internal staff and promote progression within the group.
- Monitor the Training and Development site and keep track of staff progression by the relevant E-assessments.
- Assist with store recruitment, new starter inductions, and staff training.
**Skills/Experience Required**:
- Retail Management experience.
- Excellent Time Management skills.
- Strong verbal and written communication skills.
- IT skills - Microsoft Outlook, Word and Excel.
- Mandatory good English level.
- Available from 5.30 am to 9:00 pm
**About JD Sports**:
***
JD Sports is the market leader in England when it comes to sports fashion items and is known as the "King of Trainers" because of its exclusive collection of sneakers. The world's biggest brands such as Nike, North Face and Adidas are associated with own brands such as Supply & Demand, McKenzie, Carbrini and Pink Soda Sport. JD Sports has 15 stores in Belgium and 30 stores in the Netherlands and also enters the European market with stores in France, Germany, Spain, Italy, Denmark and Sweden. International growth does not stop in Europe; the step towards Asia has already been taken with stores in Malaysia and Australia.
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