Legal Insurance Advisor
il y a 9 heures
In order to continue their mission to protect citizens, and to improve the service that our client offers to their own customers, they are looking for a Quality Advisor (M/F/x). This function is part of the Legal & Compliance department and reports directly to the Head of Legal & Compliance. The Legal & Compliance department is headed by the CEO and consists of 4 members.
**Description**
The Quality Insurance Advisor:
- Follows up on complaints or returns after denial of coverage and communicates with the Insurance Ombudsman;
- carries out preventive controls on the quality of management within the claims department (monthly report);
- Maintains a network of quality partner lawyers and is responsible for contacts with them;
- supervises compliance with insurance distribution rules, both in terms of contracts, advertising materials and operations.
**Profile**
- Master's degree in law;
- Experience in insurance ;
- Excellent knowledge of Dutch;
- Communication and conflict management skills;
- Good analytical skills;
- Very good writing skills;
- Initiative;
- Organizational skills;
- Good management of priorities and resistance to stress.
**Offer**
- A position in the "beating heart" of our company with a direct impact on customer satisfaction;
- A participative corporate culture, where the human aspects and the work-life balance are considered very important. A "hybrid work policy" offering the necessary flexibility that one would expect from a modern employer;
- A very pleasant and family-like atmosphere;
- An attractive salary and working conditions with extra-legal benefits.
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