Service Parts Associate
il y a 7 jours
Due to an increase in workload we're looking for a Service Parts Associate.
Responsible for assisting all Distribution Business customers, technicians, and other parts personnel in securing needed parts and supplies under moderate or direct supervision.
- Complies with Health, Safety, and Environmental standards, policies, procedures, and regulations.
- Carries out customer parts counter duties under moderate supervision including receiving parts calls, greeting and assisting walk-in customers, completing all paperwork and processing it accordingly, handling cash, check, and credit card transactions.
- Maintains a favorable relationship with internal and external customers by addressing their needs and issues in a timely manner. Escalates customer issues to more senior parts personnel or supervisor when needed.
- Supports other parts personnel in sourcing and locating complex parts requests or finding alternatives under moderate or direct supervision.
- High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
- Experience in an administrative role in an international environment.
- Good English language skills both written and spoken. Other languages are an asset.
- Initial assignment duration is 12 months.
- This is a fulltime role (39h per week), working 4/5 is also possible
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