Implementation Manager

il y a 3 semaines

Brainel'Alleud, Belgique Spektrum Temps plein

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Duties and Responsibilities**

**Implementation planning and execution**
- Liaise with Stakeholders (Purchaser's Project Manager, Service Delivery Manager and Engineering staff, Requirements' holder ACO J6 and Customer Support Units (CSUs)) on the planning of the refreshment activities (main one-by-one replacement of HW assets) as required.
- Coordinate distribution of HW assets in conjunction with NATO CIS Support Sustainment Centre (CSSC) and local HQs.
- Create and maintain a master installation and HW distribution plan.
- Prioritize and balance refreshment based on local HQs end-user and CSUs availability and availability of HW assets as batches of HQ equipment are received at CSSC during the procurement process that will be running in parallel.

**Approved Service Interruptions**
- Assist the Change Coordinator during the Approved Service Interruption process.

**Reporting**
- Produce a Progress Review Report (PRR) on a periodical basis, normally once per week and ad-hoc as required by Project Manager or on own initiative, on the overall progress of the implementation and, in particular, of the following points:

- Date of checkpoint;
- Period covered;
- Follow-ups from previous reports;
- Activities during the period;
- Products completed during the period;
- Work planned for the next period;
- Products to be completed during the next period;
- Status of the documentation;
- Identified risks (issue and risk logs), impacts, and management plan;
- The Implementation Manger shall organise and participate in a Progress Review Meeting (PRM) scheduled and chaired by the Project Manager every month at NCI Agency, Braine l'Alleud, Belgium.
- The normal PRM agenda proposed by the Contractor to the Purchaser for approval shall include (non exhaustive list):

- Minutes of previous PRM;
- The Implementation Manager's presentation of the Progress Review Report;
- Review of the implementation risks and outstanding issues;
- Review of actions;
- Schedule Review.

**Documentation**
- Preparation and maintenance of shipment and installation plans.
- Preparation of installation and acceptance reports.
- Collection and organization of project related material (e.g. Material Data Sheets (MDS), Certificates Of Conformance, Tempest Certificates, signed installation and acceptance reports, etc), including the updating lists of users and assets.
- Preparation of ordinary (PRR) and ad-hoc reports related to the assigned activities.
- Act as the Document Controller to guarantee the completeness (i.e. checking that every document has been produced), quality (i.e. checking formatting and compliance with templates) and archival (i.e. checking that every document has been archived in the right place) of the documents produced by in relation with this refreshment activity.
- Maintenance o

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