IT Support Lvl 1
il y a 4 semaines
IT Support 1st line | IT Support lvl 1 | Brussels | FR & NL | Up to 45K & 45 days of holidays | 1097577
**Your new company**
One of the largest external prevention and protection services in the workplace, headquartered in Brussels.
**Your new role**
- Serve as the first point of contact and the face of the IT department for all support-related enquiries and issues.
- Receive, assess, and promptly address first-line incidents related to software, hardware, and peripheral devices.
- Monitor and track the progress of incidents, ensuring timely resolution and escalation to the second line if necessary.
- Manage access rights and permissions for employees, ensuring compliance with predefined procedures.
- Collaborate with a team of 4 Support Engineers and report to the Team Coach Service Desk.
**Your profile**
- Technical education in computer science (secondary education) and a minimum of 3 years of relevant experience.
- Strong knowledge of Dutch and good knowledge of French.
- Excellent communication skills with both internal and external stakeholders.
- Customer-oriented with a focus on service and quality.
- Proficient in:
- Networks (LAN/WAN).
- Servers and PCs (virtual or dedicated).
- MS Office and Internet usage (information retrieval, search engines, chat boxes, etc.).
**What you'll get in return**
- Up to 45K & 45 days of holidays
- A varied role with a high degree of autonomy in a pleasant working environment.
- Interaction with various internal and external contacts.
- 36-hour workweek with 40 hours paid (= 24 additional days off).
- Attractive salary with extralegal benefits.
- Easily accessible offices in Brussels, well-connected by public transportation, and a 15-minute walk from Brussels-Central station.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
1097577
Up to 45K | Full package | 45 days of holidays
-
IT Support 2nd Line
il y a 2 semaines
Brussels, Belgique HAYS Temps pleinIT Support 2nd line | Support lvl 2 | Brussels | NL + FR + EN **Your new company** - A leading environmental solutions company with a strong focus on sustainability - Present throughout Belgium and Luxembourg, with over 4,200 employees - Revenue of 800 million euros **Your new role** - Provide second-line support to internal users for IT-related hardware,...
-
IT Helpdesk
il y a 4 semaines
Brussels, Belgique HAYS Temps pleinIT Helpdesk | IT Support lvl 1 | Bruxelles | FR + EN **Votre nouvelle société** - Une entreprise innovante et dynamique dans le secteur des médias. - Valorise la gestion participative, l'inclusion et la diversité. - Met l'accent sur l'épanouissement et la formation du personnel. - S'engage à réduire et compenser ses émissions de CO2. - S'engage...
-
IT Technical Support Agent
il y a 3 semaines
Brussels, Belgique V-IT Temps pleinVoor 1 van onze klanten zijn we op zoek naar een IT Technical Support Agent: **Location** 1000 Brussels + Remote **Languages** Dutch English French (plus) **Who are we?** The service unit **_IT Care_** delivers and support state of the art workstation solutions for its employees. - Do you have a passion for what you do, do you go for commitment, think...
-
IT Support
il y a 4 jours
Brussels, Belgique AbAKUS IT Solutions Temps plein**Responsibilities**: - Provide on-site and remote support to users. - Manage phone calls and handle incoming tickets. - Update software, reset passwords, and manage various accesses. - Install new workstations (monitors, PCs, printers, etc.). - Update smartphone and software versions. - Collaborate with the team to solve technical issues. - Maintain...
-
IT Support Specialist
Il y a 2 mois
Brussels, Belgique Sharp Brains - Global IT Support Temps plein**JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...
-
IT Support Specialist
il y a 2 jours
Brussels, Belgique Sharp Brains - Global IT Support Temps plein**JD: EUC L1** **Location: Ahlstrom-Munksjö Malmédy SA Avenue de Pont de Warche, 1 BE- 4960 Malmédy Belgium** **Job Type: Part-Time Contract - Two days a week (16 HOURS)** Providing Field Service Support at the specified location within the committed service levels ensuring customer satisfaction - Raise ticket with OEM vendor in case of system under...
-
IT Support
il y a 3 semaines
Brussels, Belgique AbAKUS IT Solutions Temps plein**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...
-
IT Support
il y a 3 semaines
Brussels, Belgique ABAKUS IT-SOLUTIONS Temps pleinYour mission: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. Your tasks: Serve as a dedicated service desk agent, incident analyst, and problem solver. Ensure swift incident analysis, prioritizing first and second-line customer interactions to...
-
IT Support Technician
Il y a 2 mois
Brussels, Belgique Synergy Global IT Services Temps pleinIt could be the perfect moment to pursue your career in Information Technology. If you are passionate about improving yourself, we are ready to support you during your journey. IT Support Technician must have: Fluent English, Passion for career in IT IT Support Technician is needed to have: Work/Residence Permit in Belgium IT Support Experience, Location:...
-
IT Technical Support Agent
il y a 3 semaines
Brussels, Belgique IT-Planet Temps pleinIntroductie IT-Planet is een gespecialiseerd informatica projectsourcing bedrijf, gelegen te Gent. We zijn actief bij diverse grote klanten over heel Vlaanderen en Brussel in volgende ICT-domeinen: Application Development, Infrastructure Services & Software Testing. Om ons team van 180 medewerkers te versterken zijn we momenteel op zoek naar een **IT...
-
IT Support
il y a 3 semaines
Brussels, Belgique Sharp Brains Ltd Temps pleinJob Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...
-
IT Support
il y a 2 semaines
Brussels, Belgique Uptime ICT Temps pleinDescription Intégrateur de systèmes depuis plus de 10 ans, Uptime-ICT, est l’alter ego francophone d’Uptime Group, membre du groupe Cronos qui compte aujourd’hui plus de 9000 collaborateurs aux profils hautement qualifiés ! Forts de plus de 400 professionnels dotés d’une connaissance approfondie des technologies infrastructure, nous sommes...
-
IT Support
Il y a 2 mois
Brussels, Belgique Quattris Global Ltd Temps plein**Scope of Work**: Server Installation **Tool Requirements**: - Standard Tool Kit - Laptop with charger - Cellphone with charger - Hotspot or Internet dongle **Job Type**: Part-time **Salary**: €30.00 - €35.00 per hour Application Question(s): - Do you have the mentioned tools? - Are you based in Hasselt or any nearby area? **Experience**: - IT...
-
IT Support Specialist
Il y a 2 mois
Brussels, Belgique HAYS Temps pleinFreelance | Support Engineer | Long Term | Brussels | 1093501 Hays is looking for a **Support Engineer** for a client in the area of **Brussels**. - **Long Term**: - **Hybrid (2 office, 3 at home)**: - **English + French/Dutch**: - **International**: - **Windows environment** **Your tasks**: As a **Support Engineer **you offer support to internal...
-
IT Infrastructure Specialist
il y a 2 semaines
Brussels, Belgique AbAKUS IT Solutions Temps pleinAs a technical specialist, you will actively contribute to optimizing IT infrastructures, ensuring service continuity for our clients. **Responsibilities**: **Profile**: - Minimum 2 years of experience in a Windows environment, specializing in user support levels 1 and 2, in a network environment, and with technical support for PCs. - Mandatory Microsoft...
-
IT Support Technician
il y a 1 semaine
Brussels, Belgique Total IT Global Temps pleinDesktop Technician will provide day to day local **Position Responsibilities and Functions** a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all...
-
Onsite Support Technician
il y a 1 semaine
Brussels, Belgique Ekipi Temps pleinEkipi Notre client a été fondé en 1994 et promeut la transformation digitale en entreprise avec un focus sur la qualité des services et solutions proposés. Il offre un support à ses client et agit comme interface entre IT et les utilisateurs finaux. **Mission**: Afin de servir au mieux les clients finaux, 2 nouvelles fonctions de **Onsite Support...
-
IT Helpdesk Support
il y a 3 semaines
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half Technology is looking for an **IT Helpdesk Support** for region **Brussels**! Robert Half Technology is looking for an **IT Helpdesk Support** for region **Brussels**! **ABOUT THE EMPLOYER**: This company is one of the largest independent law firms in Belgium. You will be part of a working environment where diversity, inclusion, work-life...
-
IT Support Specialist
il y a 2 jours
Brussels, Belgique Sharp Brains Ltd Temps pleinJob Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...
-
IT Support Specialist
il y a 1 semaine
Brussels, Belgique BCIC Swiss Temps pleinPosition Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. f) Should have basic knowledge of Mac operating system,...
