Senior Programmes Events Manager
il y a 2 semaines
Overview:
**Role Title**:Senior Programmes Events Manager
**Role ID**: 2024 - 2664
**Location**:Madrid, Brussels
**Ricardo is creating a world fit for the future**
Ricardo Energy & Environment is a leading sustainability consultancy combining energy, climate change, environmental and chemical risk expertise with strong IT and economics capability. Operating across the world, we work in partnership with our customers to help transform the way they work, empowering business leaders with award winning consultancy advice. With unrivalled sector insight and a reputation for producing innovative solutions, we offer a stimulating and rewarding environment in which to work.
As the Senior Events Manager, your mission is to oversee a diverse event portfolio for key clients such as the European Commission and the UK Government. Your focus will be on ensuring seamless project execution and nurturing client relationships. Events span in-person, virtual, and hybrid formats, encompassing stakeholder gatherings, workshops, symposiums, and extensive conferences with accompanying exhibitions and social engagements.
Your responsibilities will integrate into broader international policy and strategy initiatives, enhancing our impact on a global scale. As a senior member of the events team, you will align strategies with client objectives, driving success and innovation in every project. Join us in shaping the future of sustainable events and impactful collaborations.
**Key Responsibilities**
- Line management for the events team, motivating and guiding the team, organising and prioritising work and monitoring progress.
- Working from Terms of Reference and briefs to fully meet customer objectives. Detailed planning and scheduling of project milestones.
- Overseeing multiple projects across the busy programme calendar and managing changes. Working to agreed budgets, forecasting and tracking costs, and working across several budgets concurrently.
- Venue searching and the preparation of recommendations.
- Negotiating agreements with international suppliers, including for complex hybrid conferences in the UK and EU.
- Leading all event logistics, including sourcing and negotiating with external suppliers, raising production timelines and scheduling shipments.
- Inputting into marketing and promotional campaigns using varied communication channels and developing display assets and collateral.
- Overseeing and monitoring the delegate management process, from invitations, registrations, and brand-aligned communications, to on-site registration and delegate engagement.
- Overseeing VIP management, including hospitality arrangements. Closely managing speakers’ participation through clear and timely communications while following etiquette protocols.
- On-site management during event set-up and delivery. Leading the delivery team and liaising directly with suppliers to ensure first-class production values.
- Responsible for compiling and providing post-event reports. Ensuring reporting commitments are fulfilled and performance against KPIs is tracked and demonstrated.
**About You**:
- Excellent communication skills - you are comfortable and credible engaging with senior internal and external stakeholders.
- Good attention to detail to ensure a high quality of your and your team’s work, suitable for scrutiny by senior customers and external stakeholders.
- Good awareness of online event platforms and prior experience in delivering webinars and hybrid events.
- Understanding of different communication channels and digital tools, using this knowledge to positively impact event performance.
- Team leadership: You enjoy leading and working in a team, helping to create clarity, actively promoting your team member’s personal and professional development, their access to training and experience, their ability to grow in their role and stay current in their fields of expertise.
- Customer-focused: You can build and maintain strong and productive customer relationships, establishing the customers' trust and confidence in the company’s capabilities.
- Commercially minded: You can manage customer expectations in line with the agreed budget, ensuring that we do not overcommit while balancing the customer relationship and ability to win future work. You can also create opportunities to expand our service offering to customers through demonstration of expertise.
- Collaborative: You are comfortable working closely with senior colleagues across the business, providing advice and informing decision-making to ensure successful project outcomes.
- Creative: You enjoy the creative challenge of bringing an event to life through engaging and participatory activities and exceeding customers' expectations.
- Enthusiastic and agile: You are passionate about events and can adapt your behaviours and guide your team to help meet the customer's needs.
- Exceptional organisational and planning skills. You are comfortable multi-tasking and working on multip
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