Senior Business Analyst
il y a 3 semaines
**DHL Express - a company that connects people**:
What makes DHL great? Our People We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
- Distinguished as No.1 World’s Best Workplace by Great Place to Work and Fortune Magazine_DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.**Start YOUR career with DHL today**
We are looking for a **Senior Business Analyst - Global Network Support** based in Diegem, Belgium.
**How will you contribute to the success of DHL?**:
**Reporting/Analysis**:
The job holder will be responsible for supporting all areas of reporting and analysis within the Global Network Management (GNM) team. This includes producing existing reports in the GNM reporting landscape, such as the GNM weekly scorecards, capacity reports, Fuel optimization, Restricted Commodities (RCG) reporting etc. and to assist in consolidating data for network planning/what-if scenario analysis.
The job holder will work in conjunction with the Global Aviation BI teams (BICoE and DevOps) from a dedicated air and road perspective, for the regional and intercontinental Network Planning, Network Control and RCG teams.
- To produce and distribute a number of reports to support our key stakeholders, including but not limited to, the Global monthly load factor report, GNM weekly scorecard, Heavyweight (HWO) compliance report, On-time performance (OTP) report, Fuel Optimization, etc.
- To provide front line business support for any issues/questions relating to reports within the GNM reporting landscape e.g. capacity, performance, RCG etc.
- To liaise with key stakeholders to gather the requirements for all new reports and ensure they are fully documented, justified and agreed (CR’s, POA’s, BRS’s etc.) prior to handing over to BI partners for development.
- Fully support in the UAT (user acceptance testing) of all new reports and reporting change requests in line with the reporting roadmap.
- Support the implementation of new reports and assist end users in clearly understanding any new reports or business rules.
- To ensure priorities for our dedicated air and road reporting roadmap are clear and agreed with planned timelines clearly communicated to stakeholders.
- Support in Global Aviation data governance, through the management of business rules and calculations for all Global Aviation KPI’s.
- Continuously strive to improve data quality within our reports and support this by ensuring the required updates to our Global Aviation reference data are completed in the BAR Navigator and when necessary, manage any regional requests/approvals for data changes and updates.
- To provide all required data analysis to support both the Network Control and Network Planning teams effectively manage the network and generate presentations as required for various operational steering groups and strategic planning committees, including the Network Ops ExCom, GPPRB.
- To support the convergence programs to Cloud / Snowflake.
**Systems and Tools**:
Support the development, implementation and optimization of the Network Planning and Network Control methods and tools in line with the GNM systems roadmap. The GNM systems include the Forecasting/collaborate engine (DFT), Aviation Costing Module (ACM), RCG systems (RCIR, RCTS, and AAS), What-If network planning tool, Capacity Management Systems (CAT), Aircast (FOP), Airplan (Fleet Management), GNM Digi, Optimization tools, Lido, Netline Sched and others. These systems should better plan and control our networks and allow us to react faster on changing economic climates.
- Support the implementation and global roll-out of these systems in conjunction with Global IT, external vendors and other business stakeholders.
- To support the design, development/UAT testing and implementation of all tools within the GNM landscape.
- To liaise with key stakeholders to ensure the requirements are fully documented, justified and agreed (CR’s, POA’s, BRS’s etc.) prior to handing over to IT/suppliers.
- Assist in maintaining all supporting systems documentation (bulletins, user manuals).
- Provide business support and training for these systems for all regional teams in GNM.
**Do you have what it takes?**:
- Minimum of 3 years’ experience in an analytical, project orientated or wide operations role.
- Experience in liaising with senior managers both within the organization and outside.
- In depth knowledge of DHL Express Operations. Aviation, Network Planning, Network Control and RCG knowledge is preferable.
- Access, PowerPoint, Excel and Word skills are essential with database skills preferable.
- Proven experience in data analysis with highly developed analytical thinking
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