Chatbot Development

Company Information:
**TOYOTA** is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.

We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.

Your team and your responsibilities:
**Team/division description**

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Within the Quality Function of Toyota’s European Headquarters, the Business Development team is a dynamic, multi-skilled team responsible for the execution of Toyota’s Global warranty policy in Europe, between all stakeholders [end customer, authorized repairer, distributor, head office (TME), Toyota’s Global manufacturing plants and our Parts & Component Suppliers].

**Your project**
- Warranty processes and systems cover a wide variety of areas, resulting in a large volume of manuals. This makes it difficult for users to find information they are looking for. You will be responsible to develop a chatbot to support internal and external customers in finding needed information easily. For this you will connect with colleagues that already have some chatbot development and data science experience within Toyota and will proceed on your own to build the chatbot.
- Periodic vehicle maintenance is an essential activity ensuring reliable operation of a vehicle on the long term. Thanks to connected vehicle data relevant parameters can be used to ensure proper maintenance is performed. You will study a concept to enable 12V battery maintenance traceability using vehicle connected data and other available data sources. This can then be used for further qualitative analysis by engineers globally. You will be the leader for this project while you discuss with colleagues to gather insights and guidance.- Overall, you will be part of a team of data enthusiasts, and you will be asked to support development of existing automation / visualisation projects.

Want to know more about how it is to work at Toyota? Check-out Working at Toyota Motor Europe Or Meet the people working at Toyota Motor Europe

Your Profile:
**Your profile**
- You are fluent in English (TME’s business language)
- You have an interest in Data and Data Science
- You have experience in Python programming and Large Language Models
- You can develop Microsoft Power Automate flows, Power Apps and Power BI reports
- You have strong analytical skills
- You are proficient with Microsoft O365 tools (Teams, PowerPoint, Excel, Word, OneNote, Visio,)
- You are a team player with excellent communication skills
- You are able to present data in a clear and logical way

**Place of employment**
- Belgium - Brussels (Evere): Toyota Motor Europe, Head Office,

**Starting date**
- September 2024

**Duration**
- 6 months

**Confidentiality**

**It is mandatory that applicants are students for the entire period of the internship.**

**We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)**

**We offer**

Please check our Career and Benefits page.

At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.

If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.