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Réceptionniste - Renfort Customer Service
il y a 2 semaines
Pour l'un de nos client spécialisé dans le têxtile, nous recherchons un.e réceptionniste et renfort au besoin au Customer Service.A ce poste, vous serez en charge de/d' : -Assurer
une circulation fluide des informations à tout moment, en collaboration avec les
autres services de la société concernant les appels / fax /mails entrants.
- Répondre
aux demandes simples des clients par téléphone et/ou les diriger vers la bonne
personne de contact.
- Réguler
l’entrée des visiteurs et le trafic des livraisons dans la zone d’accueil de la
réception.
- Gérer
les réservations et préparations des salles de réunion pour les différents
services, etc.
- Soutenir
le ‘Service Customer’ ( contacts clients, mise à jour des données, archivage
numérique, entrées des nouveaux contrats, suivi dossiers, etc.).
**Ce que nous demandons de vous**:
- Expérience dans une fonction similaire ou dans une fonction en contact avec des clients (Customer Service, SAV, conseiller clientèle...)
- La connaissance active d'une autre langue constitue un atout
- Organisé(e) - rigoureux
- Polyvalent - débrouillard
- Résistant au stress
- Maitrise de la suite Office (Word, Excel...)
- Compréhension rapide et mise en pratique - pro-actif
**Nous vous offrons**:
Mission de remplacement congé maternité de 3 à 4 mois à temps plein du lundi au vendredi de 8h-9h à 16h-17h.
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