Quality Assurance Manager
Il y a 2 mois
Job Introduction
Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.
What connects the ever-growing Serco workforce is a passion for delivering great service
- To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.
Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.
We are hiring a **Quality assurance manager (QAM)** for our prestigious partner DIGIT TM (DG Informatics) **in Brussels**. DIGIT-TM is a contract from the European Commission for IT services across Europe.
If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.
**We look forward to meeting you Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity.**
At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do
Main Responsibilities
Are you looking to secure a career in a public sector environment? We would love to hear from you
As **Quality assurance manager (QAM)** you will be responsible for:
- Elaboration and maintenance of IS quality control procedures.
- Provision of quality plan.
- Definition, elaboration, management, and reporting of quality tests. - Perform the testing of the data warehouse chain from data sourcing to data visualisation.
- Perform data quality checks related to the data warehouse (completeness, accuracy, consistency, etc.)
- Advice on quality improvements.
- Coordination of test campaigns.
- Provision of quality studies, quality assessments or other quality matters associated with information system projects.
In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.
**LEVEL OF EDUCATION**
- A bachelor’s degree of 3 years. (Quality management, Information Technology, Finance & Accounting, Economy, Mathematics, Statistics, Industrial Engineering)
**KNOWLEDGE AND SKILLS**
Following knowledge are required for the performance of the above listed tasks:
- Experience in the domain of data warehouse testing.
- Knowledge of testing technologies, tools and techniques.
- Good knowledge of information system quality assurance and quality control practices.
- Experience with quality procedures.
- Good knowledge of information systems lifecycle.
- Knowledge of software development methodologies (e.g., Agile)
- Knowledge of Test Management and Defect Tracking tools.
- Knowledge of automated testing of data warehouses would be an asset.
Following skills are required for the performance of the above listed tasks:
- Excellent interpersonal and communication skills.
- Good redaction skills, experience in preparation of written reports.
- Capable to communicate effectively with different actors involved (testers, developers, management etc.).
- Strong capacity to give high-level presentations.
- Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team.
- Ability to participate in multilingual meetings.
- Ability to work in multi-cultural environment, on multiple large projects.
- Excellent Team Player
- Ability to understand, speak and write English at level C1
- Ability to understand, speak and write French at level B2
**CERTIFICATIONS & STANDARDS**
Following certificates & standards are required for the performance of tasks:
- ISTQB Advanced Level Test Manager or equivalent (optional).
- ISTQB Advanced Level Test Automation Engineer or equiv (optional).**Important**
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
**_Data Protection:_**
- When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request._
- You may submit a written request revoking your consent to this agreement at any time._
About The Company
**Why should you join Serco ?**
At Serco not only is th
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