Chat Operator

**Wat ga je doen?**:
Are you fluent in Czech and eager to excel in customer service?
We're seeking a skilled Chat Operator to bolster our international marketing team. As the frontline liaison, you'll interact directly with customers through our website's chat platform, ensuring their needs are met promptly and efficiently.

Your responsibilities will include addressing customer inquiries, providing support, and meticulously inputting client information into our CRM system. By maintaining accurate records, you'll play a crucial role in enhancing customer satisfaction and optimizing our operational processes.

Join us in delivering exceptional service and shaping positive customer experiences.

**Wie ben jij?**:

- Excellent Communication Skills: Ability to communicate effectively and professionally with customers.
- Customer-Centric Mindset: A passion for delivering outstanding customer service and resolving queries efficiently.
- Attention to Detail: Ensure accuracy in inputting and managing customer information in our CRM system.
- Adaptability: Thrive in a fast-paced environment and adapt to evolving customer needs and industry trends.

**Opleiding**: n
Preferably holds a bachelor's degree

**Vakkennis**: First working experience in administrative focused position is a plus
Strong PC skills: Microsoft Excel/Word

**Talenkennis**: trong written and verbal skills in Czech (C1 or above) and English (business proficiency)

**Attesten**: N.V.T.

**Wat bieden wij jou?**:

- Our client offers a temporary 12-month position that promises invaluable professional growth.
- We conduct quarterly evaluations, with compensations for positive performance appraisals.
- Your compensation package includes a starting salary of €15.44 gross per hour, daily meal vouchers worth €7, reimbursement of transportation expenses, and overtime pay at 150%.