Product Manager
il y a 1 semaine
Since its creation more than 50 years ago, the Sodexo group has been the world leader in quality of life services.
At Sodexo Benefits and Rewards Services, we’ve made our mark on the world by helping clients give their employees personalized experiences, every day. Our benefit platforms and payment solutions are already used by 440,000 clients and 36 million of their employees in 32 countries.
At Sodexo Benefits & Rewards Services, we are proud of our commitments to environmental sustainability, our focus on employment equity and diversity, our new ways of working independently and flexibility for the well-being of our talents. Joining us means evolving in a collaborative, innovative environment, in which each employee is recognized and receives the support they need for their development.
We firmly believe that the quality of life of our clients and service consumers begins with our own people. Consequently, your wellbeing at work is one of our priorities.
Working with us is an opportunity to impact the future of employee experience and, ultimately, the world around us. But it’s also your chance to make an impact every day, putting a part of yourself into exciting digital products and touching the lives of millions of consumers.
We’re a global, multicultural business where every contribution counts and every day is a chance to inspire others and take inspiration from your colleagues.
We’re accelerating our growth on a global scale, combining the reach and stability of Sodexo with our unique position as an incubator of innovation. As part of the team, you’ll help us continue that growth and our landmark digital transformation.
Now, we’re inventing entirely new ways to influence and enrich the lives of employees worldwide
The Marketing department covers the areas of strategic marketing, product management, digital marketing and communication. It defines the market positioning of our products and services and implements them by developing value propositions to our customers, merchants and beneficiaries.
As Product Manager, you are responsible for the development and management of our private products, you are the referent on the operation of several products for which you are responsible. You perfectly master their technical operation as well as the customer journey and experience of your products.
- Market knowledge and opportunities:
- Competitive intelligence on services, solutions and functionalities offered in the market of extra-legal benefits and other areas such as the banking sector;
- Identification of opportunities and possible new business models;
- Evolution of the environment: study of macroeconomic, legal and technological factors that can impact Sodexo products and services.
- Product development and management:
- Definition of the roadmap of the products for which you are responsible.
- Launch of new products:
- Identification of the best solution to meet the needs of internal and external stakeholders (development, evolutions, new partnership, etc.);
- Definition of the Business Model and preparation of the Business Case;
- Prioritizing developments in the Sodexo project roadmap and obtaining budgets;
- Coordination of internal teams in the definition of user-stories, in particular User Experience teams/roles, Digital product owners and business analysts;
- Management of the implementation of the product;
- Implementation of KPIs for performance monitoring;
- Project monitoring and management reporting.
- In-life product management:
- Managing the backlog of evolutions (Change Requests, new features) in connection with value proposition managers;
- Prioritization of developments in the different backlogs and obtaining budgets;
- Interactions with external partners.
- Monitoring and continuous improvement:
- Definition of KPI's for performance monitoring;
- Tracking product usage and user behaviors to improve the experience;
- Implementation of a dashboard with key KPIs of the products and communication of the results internally.
- Coordination Marketing:
- Coordination with Value Proposition Managers for the integration of the product and its evolutions into the Sodexo Value Proposition;
- Alignment with Go-to-Market Managers to keep up-to-date product communications (website, campaigns,...), elements of the customer journey and sales materials (product sheet, sales presentations,...)
- Master's degree or equivalent by experience.
- You have about 5 years of successful experience in digital and/or payment product management, preferably in the services sector.
- You demonstrate a great capacity of analysis, synthesis and presentation. Making presentations that are simple and understandable by any type of audience does not scare you.
- A great ability to adapt characterizes you and you easily find your marks, even in a poorly structured environment.
- You have great communication skills since the function requires very diverse contacts both internal and external to t
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