Field Service Technician

il y a 2 semaines


Brussels, Belgique Sartorius Corporate Administration GmbH Temps plein

We are looking for a Field Service Technician (F/M) based in Belgium, ideally near Bruxelles/Gant. The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Grow With Us - Your Responsibilities : Provide service and customer support during field and inhouse visits or dispatches Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Ensure the timely and correct documentation of processes Operate vehicle in a safely manner and use field automation systems Follow all company's filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations / briefings Contact customers concerning processes of the customer file Build positive relationships with customers What will convince us : Technical degree in chemistry, biology, physical measurements or similar Minimum 2 years of proven field service experience Ability to troubleshoot, test, repair and service technical equipment Ability to work flexible shifts and to adapt to changing work schedules High customer orientation Team spirit Familiarity with mobile tools and applications Good command of spoken and written English Sartorius is part of the solution in the fight against cancer, dementia, and many other di... Protocols, Customer Relations, Client Retention, Field Service, Customer Service, Chemistry, Maintenance, Biology, Work Scheduling, Dispatch, Customer Experience, Manners, Measurements, Automation Systems, VOS, Troubleshoot, Site Installation, Write English, Customer support, Service, Repairing, Technical Issues, Customer Oriented, Site management, Briefing Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be Original job ad is published on StepStone.be - Set up a Jobagent at StepStone now and find your dream job https://bit.ly/2jPYsZC For similar jobs, information on employers and career tips visit StepStone.be La version originale de cette offre d'emploi est disponible sur stepstone.be – Créez maintenant votre Job Agent sur StepStone et trouvez le job de vos rêves https://bit.ly/2jPYsZC Trouvez des jobs similaires, des informations sur les employeurs qui recrutent et des conseils de carrière sur stepstone.be



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