IT Support Specialist
il y a 2 jours
About the Role:
We are seeking a highly skilled and experienced Senior IT Support Engineer to join our team at Planet Pharma. As an IT Support Specialist, you will play a critical role in providing advanced Tier 2-3 IT support and deskside assistance to research and laboratory teams.
Main Responsibilities:
- Develop strong relationships with end users and IT partners to enhance support effectiveness.
- Author and maintain SOPs, Work Instructions, and validation documentation.
- Support various laboratory instrument applications, including LIMS, Environmental Monitoring, and Quality Management Systems.
- Manage and troubleshoot laboratory hardware and software issues to maintain operational efficiency.
- Collaborate with business leaders to understand and implement IT solutions that align with research objectives.
Required Skills & Qualifications:
- Strong knowledge of IT support within laboratory environments, including compliance with industry regulations (e.g., GxP, HIPAA, GDPR).
- Experience supporting laboratory systems and managing IT infrastructure in regulated environments.
- Understanding of cloud computing technologies and hands-on experience with AWS or Azure.
- Familiarity with scripting, APIs, and Infrastructure as Code best practices.
Qualifications & Experience:
- 8-10 years of IT experience within the life sciences or biopharmaceutical sector.
- At least 5 years in a laboratory-focused IT support role.
- Experience managing IT solutions for laboratory instruments and systems.
- Knowledge of identity and access management platforms (e.g., Okta) is a plus.
- Professional certifications in cloud computing or IT security are desirable.
-
IT Support Specialist
il y a 4 jours
Bruxelles, Région de Bruxelles, Belgique Oscar Temps pleinOscar is seeking a skilled IT Support Specialist to join our team in Brussels, Belgium.As an IT Support Specialist, you will provide first and second-line IT support for internal end-users, ensuring they have the assistance they need to perform their tasks efficiently.Key responsibilities include:Providing 1st and 2nd line IT support for internal...
-
IT Support Specialist
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Flowtec Group Temps pleinIT Support Specialist – Brussels AreaAbout the RoleA well-established company in the Brussels area is looking for an IT Support Specialist to strengthen its team. The successful candidate will be responsible for on-site IT support, asset management, and end-user assistance, ensuring seamless IT operations at the head office. This role involves new hire...
-
IT Support
il y a 2 jours
Bruxelles, Région de Bruxelles, Belgique ABAKUS IT-SOLUTIONS Temps pleinYour mission: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. Your tasks: Serve as a dedicated service desk agent, incident analyst, and problem solver. Ensure swift incident analysis, prioritizing first and second-line customer interactions to...
-
IT Support Specialist
il y a 19 heures
Bruxelles, Région de Bruxelles, Belgique Excis Compliance Temps pleinAbout the JobWe are seeking an experienced IT Support Specialist to join our team in Belgium.The successful candidate will have a strong background in IT support, helpdesk, or desktop support, with excellent problem-solving skills and attention to detail.Key responsibilities will include providing technical assistance to end users, managing mobile phone...
-
IT Support Specialist
il y a 6 jours
Bruxelles, Région de Bruxelles, Belgique Sansaone Temps pleinAt Sansaone, we are seeking an experienced IT Support Specialist to join our team. As a crucial link between our service desk and technical teams, you will ensure excellent service while guaranteeing the continuity and security of our IT environment.About the RoleThe ideal candidate will offer second-line support for complex IT issues and problems that...
-
Desktop Support Specialist
il y a 3 jours
Bruxelles, Région de Bruxelles, Belgique Falcon Smart IT (FalconSmartIT) Temps pleinAbout the Role:We are seeking a skilled Desktop Support Specialist to join our IT team at Falcon Smart IT (FalconSmartIT). In this role, you will provide high-quality technical support to our employees, ensuring they have the necessary tools and resources to perform their jobs efficiently.As a Desktop Support Specialist, you will be responsible for...
-
IT Support Specialist
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Capgemini Temps pleinNature Of The TasksService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident informationRecording & tracking Problem...
-
IT Support Specialist
il y a 3 jours
Bruxelles, Région de Bruxelles, Belgique Getronics Temps pleinNature of tasks Service desk agent, incident agent and analyst, problem agent and analyst First and second-line support: remote and on-site support Participating in reconfiguration/installation of PC environment Documenting operational support procedures Drafting technical content for knowledge database IT support specialist must be able to perform all...
-
IT Support Specialist
il y a 1 jour
Bruxelles, Région de Bruxelles, Belgique Sogeti Temps pleinJob Description Nature of the tasks : Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate First and second-line support: remote and on-site support Recording & tracking incident information Recording &...
-
IT Technical Support Specialist
il y a 3 jours
Bruxelles, Région de Bruxelles, Belgique Aptonet Inc Temps pleinJob Title: IT Technical Support Specialist Location: Brussels, Belgium Security Clearance: NATO Secret required Role Overview: The IT Technical Support Specialist will be responsible for providing Level 1 and Level 2 technical support for end-user ICT assets. This includes managing hardware imaging, deployments, stock management, repairs, and providing...
-
Technical IT Support Specialist
il y a 2 jours
Bruxelles, Région de Bruxelles, Belgique Planet Pharma Temps pleinJob DescriptionWe are seeking a highly skilled Technical IT Support Specialist to join our team at Planet Pharma. As a key member of our support team, you will be responsible for providing advanced Tier 2-3 IT support and deskside assistance to research and laboratory teams.You will develop strong relationships with end users and IT partners to enhance...
-
IT Support Specialist
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Intrasoft Intl Temps pleinWe are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in...
-
IT Technical Support Specialist
il y a 3 jours
Bruxelles, Région de Bruxelles, Belgique Excis Compliance Temps pleinAbout Excis ComplianceWe are seeking a highly skilled IT Technical Support Specialist to join our team in Belgium. As an IT expert, you will be responsible for providing technical support to our local offices and working closely with a professional and collaborative team.Key Responsibilities:Prepare IT startup kits for new employees and ensure a smooth...
-
IT support specialist
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:ResponsibilitiesService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident and request...
-
IT Infrastructure Support Specialist
il y a 3 jours
Bruxelles, Région de Bruxelles, Belgique Falcon Smart IT (FalconSmartIT) Temps pleinAbout the RoleFalcon Smart IT is seeking a skilled Field Support Technician to join our team in Brussels. As a key member of our Information Systems department, you will be responsible for providing top-notch support to end-users across the organization.
-
IT Support Engineer
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique LGA IT Temps pleinBedrijfsinhoud:Ben jij gepassioneerd door technologie en het bieden van ondersteuning aan gebruikers? Wij zijn op zoek naar een enthousiaste IT Support engineer die zowel 1st als 2nd line support kan bieden aan eindgebruikers on-site in Lokeren en remote op andere locaties. Als onderdeel van een internationaal bedrijf krijg je de kans om samen te werken met...
-
IT Support Specialist
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Netcompany Temps pleinCompany DescriptionWe are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while...
-
IT Support Specialist
il y a 13 heures
Bruxelles, Région de Bruxelles, Belgique CareerWallet Temps pleinRejoins une équipe dynamique et innovante au cœur du secteur du bâtiment, où chaque jour offre de nouveaux défis excitants En tant que Spécialiste en Support Informatique, tu seras le maître de notre réseau informatique, garantissant une expérience optimale pour notre équipe. Ton rôle se divise en deux axes passionnants : Axe 1 : Support de base...
-
Technical Support Specialist
il y a 6 jours
Bruxelles, Région de Bruxelles, Belgique Brainbridge IT Staffing Temps pleinJob Description:We are looking for a skilled Support Engineer to provide first-line technical support for Windows and Intel-based systems. The ideal candidate will be responsible for resolving hardware and software issues, collaborating with other IT teams to solve complex problems, and providing technical support to end users.About Us:Brainbridge IT...
-
Standard IT support specialist
il y a 3 jours
Bruxelles, Région de Bruxelles, Belgique Getronics Temps pleinNature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate First and second-line support: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem...