Client Success Expert

il y a 3 jours


Antwerpen, Flandre, Belgique Management Events Temps plein

About Management Events

At Management Events, we connect decision-makers with solution providers globally through exclusive, high-quality events. Our lead generation services empower clients to maximize their return on investment.

Your Role:

As a Customer Success Manager, you will be the primary point of contact for our valued customers, fostering strong relationships and ensuring their success through our services.

  • Cultivate and manage long-term client relationships.
  • Deliver exceptional customer service, addressing inquiries and resolving challenges.
  • Equip solution providers with knowledge and tools to optimize participation in invitation-only events.
  • Collaborate with the sales team to identify up-selling and cross-selling opportunities.
  • Articulate the value proposition of our services, effectively communicating our unique event concept.
  • Demonstrate excellent time management skills, prioritizing tasks and responsibilities.
  • Possess a keen eye for detail, ensuring accuracy and efficiency in all customer interactions.

Requirements:

You have experience in a customer-facing role, preferably in sales, account management, or a similar field in the Belgium market. You possess excellent communication and interpersonal skills, with proficiency in Flemish and professional English, as well as French (an advantage). Your analytical and problem-solving abilities are strong, and you thrive in a collaborative environment.

Benefits:

We offer an attractive compensation and benefits package, comprehensive onboarding, and ongoing learning and development opportunities. You will work in a dynamic and growing company with a global presence, contributing to a fast-paced environment that fosters professional growth.


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