Application Support Engineer

il y a 6 jours


Bruxelles, Région de Bruxelles, Belgique Wipro Temps plein
About Us

At Wipro, we are committed to empowering businesses to thrive in today's digital landscape.

Our team of experts works closely with clients to understand their unique needs and provide tailored solutions that drive success.

Job Overview

The Application Support Engineer role involves providing exceptional technical support to our clients, ensuring they receive top-notch service and solutions.

  • You will be the primary point of contact for clients, responding to their queries and resolving technical issues efficiently.
  • You will work closely with cross-functional teams to identify and implement process improvements.
Main Responsibilities
  • Manage and resolve technical issues promptly, escalating as needed to senior engineers or specialized teams.
  • Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
Essential Skills
  • Excellent problem-solving and analytical skills, with a focus on root cause analysis and resolution.
  • Strong communication and interpersonal skills, with ability to articulate complex technical concepts to non-technical stakeholders.
  • Proficiency in multiple languages, including French and English.
Benefits

We foster a culture of inclusivity and respect, embracing diversity and promoting opportunities for growth and development.


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