IT Support Specialist
il y a 4 jours
As a skilled IT Support Specialist at Getronics, you will play a vital part in delivering exceptional service to our diverse range of users. With a strong focus on first- and second-line support, incident management, and problem analysis, you will ensure that our clients receive top-notch assistance.
Your Key Responsibilities:
- Serve as the primary point of contact for IT issues, providing timely and effective support.
- Record, track, and manage incidents and requests; analyze escalated problems to identify root causes.
- Troubleshoot and resolve technical issues (hardware, software, network, etc.) in a prompt manner.
- Reconfigure or install PC environments (Windows OS, applications) as needed.
- Perform testing and administration of applications to guarantee optimal functionality.
- Document operational support procedures, contributing to our knowledge base.
- Draft technical documentation to capture troubleshooting steps, best practices, and solutions.
- Collaborate with system administration and database teams to address higher-level tasks.
- Maintain a proactive mindset to identify and implement improvements in processes and tools.
- Uphold ITIL standards and ensure compliance with relevant policies and procedures.
Required Skills & Qualifications:
- Proven experience supporting and troubleshooting Windows-based systems.
- Proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook).
- Good understanding of mobile device platforms and core mobile applications.
- ITIL v4 Foundation (or higher) certification is mandatory.
- Minimum of 3 years of relevant professional experience in IT support or service desk roles.
- Fluency in English and French (written and oral) is required.
- Additional fluency in German (written and oral) is required for a portion of the team.
- Knowledge of other official EU languages is an advantage.
- Excellent communication skills with a diplomatic, empathetic, and user-oriented approach.
- Highly autonomous with strong problem-solving skills.
- Ability to work effectively in a fast-paced environment while prioritizing user satisfaction.
-
IT Support Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Capgemini Temps pleinNature Of The TasksService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident informationRecording & tracking Problem...
-
IT Support Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Intrasoft Intl Temps pleinWe are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in...
-
IT support specialist
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinJob Responsibilities:Service desk agent, incident agent, and analyst, problem agent, and analystIncident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident and request informationParticipating in...
-
IT support specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:ResponsibilitiesService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident and request...
-
IT Support Specialist
il y a 10 heures
Bruxelles, Région de Bruxelles, Belgique Centric Temps pleinCompany Overview">We are Centric, a world-leading food company driven by international success. Our vision is to be a global leader in the industry.">Job Description">We are looking for an experienced IT Support Specialist to join our team. As a key member of our global IT team, you will play a crucial role in supporting our colleagues to work more...
-
IT Support Engineer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique LGA IT Temps pleinBedrijfsinhoud:Ben jij gepassioneerd door technologie en het bieden van ondersteuning aan gebruikers? Wij zijn op zoek naar een enthousiaste IT Support engineer die zowel 1st als 2nd line support kan bieden aan eindgebruikers on-site in Lokeren en remote op andere locaties. Als onderdeel van een internationaal bedrijf krijg je de kans om samen te werken met...
-
IT Support Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Netcompany Temps pleinCompany DescriptionWe are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while...
-
IT Support Officer
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Michael Page International (Belgium) Temps pleinPoste d'IT Support SpecialistAvoir un impact visible au sein de l'organisationÀ propos de notre clientNotre client recherche un technicien informatique polyvalent pour renforcer ses équipe IT. En tant que généraliste, vous serez responsable du support quotidien et de l'accompagnement de nos employés, du support de Dynamics 365, et de la gestion de...
-
Specialist Support Officer
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Getronics Temps pleinStandard IT Support Specialist We are seeking an experienced IT Support Specialist to join our team in Brussels. In this role, you will be responsible for first- and second-line support, incident management, and problem analysis, ensuring excellent service delivery and a high rate of first-call resolution. The position involves both remote and on-site...
-
IT Field Support Engineer
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique IT M S Temps pleinWorking at Simac ICT Belgium means enjoying the security of an international group with the culture of a family-owned business. For one of our clients region Wavre (Belgium), we are looking for an IT Field Support Engineer.What you will do:Lead the daily IT operations within your assigned geographical region.Assess, diagnose, and resolve IT issues reported...
-
IT Support Technician
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Splendit Temps pleinBen jij klaar voor een geweldige IT-carrière? Wij zijn op zoek naar een Support Engineer (m/v) met passie voor IT om ons dynamische team bij Splendit te versterken. Als Support Engineer speel jij een cruciale rol in het bieden van eersteklas IT-ondersteuning en assistentie aan onze klanten. Jouw expertise en toewijding zijn essentieel om onze IT-omgeving...
-
IT Support Agent
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Sogeti Temps pleinIT Support Agent (ENG + German and FR) - European InstitutionAre you communicative, driven, people-minded, and do you have a minimum of 3 years of experience in IT Support? Sogeti Belgium is looking for youWe are currently seeking an IT Support Agent for a European InstitutionNature of the tasks:Service desk agent, incident agent, and analyst, problem agent...
-
IT Support Analyst
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Stepstone Temps pleinStepstone Belgium is a leading online job board in Belgium, dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the Belgian job market, we have a key role in facilitating millions of job placements across various sectors and industries. We are proud to be part of The Stepstone Group, a global expert in...
-
L3 IT Support Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to...
-
IT Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique VTG Temps pleinWe are seeking IT Specialist to support our ASN (RD&A) team at the Pentagon supporting the Assistant Secretary of the Navy. Position is 100% onsite.What will you do?Candidate will provide comprehensive Information Technology support to all ASN (RD&A) personnel.Responsibilities:Provide full Navy and Marine Corps Intranet (NMCI) Continuity of Service Contract...
-
Database Specialist
il y a 2 jours
Bruxelles, Région de Bruxelles, Belgique Brainbridge IT Staffing Temps pleinWe are seeking a highly skilled Freelance Database Administrator to join our valued client's team. As a key member of the DBA team, you will be responsible for managing and optimizing database systems, ensuring the continuity and efficiency of business processes.The ideal candidate will have experience in providing support for database-related queries and...
-
IT Support Engineer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Wipro Temps pleinRole: IT Infrastructure Support Engineer - Dutch SpeakingWipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company...
-
IT Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Geopostcodes Temps pleinWould you like to create success with Fortune 500 companies with a world-class Data-as-a-Service solution?As an IT specialist, you are responsible for supporting and ensuring the smooth functioning of our IT operations. You will assist in managing the accounts of our team, monitoring servers, performing routine backups, and providing technical support to our...
-
IT Support
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Michael Page International (Belgium) Temps pleinAbout Our ClientOur client is an international company specializing in digital solutions that enhance employee well-being and purchasing power. By offering a range of services tailored to workplace needs, it helps organizations improve engagement and satisfaction. They are looking to reinforce their support team with an IT Support.Job DescriptionUser Support...
-
IT Support
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Robert Walters Temps pleinAn exciting opportunity is available for an experienced IT Support professional to join a collaborative team within the European industrial sector. Based in Brussels, this position offers a competitive salary package and the chance to contribute to a key industry that impacts daily life. The successful candidate will play a crucial role in providing...