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Warehouse and Customer Liaison Specialist
il y a 1 semaine
We're looking for a highly motivated and detail-oriented Customer Service Officer to join our team at GXO Logistics, Inc. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients and contributing to our mission of delivering world-class logistics solutions.
In this role, you'll have the opportunity to work closely with our warehouse team to ensure seamless operations and enhance the overall customer experience. Your responsibilities will include handling customer inquiries, resolving issues, and maintaining accurate records of customer interactions and transactions.
Your key strengths will include:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and organizational skills
- Proficiency in MS Office, particularly Excel
- Fluency in Dutch and English, both spoken and written
To succeed in this role, you'll need:
- A bachelor's degree in Business Administration or related field
- Minimum of 3 years' experience in a customer-facing role
- Proven track record of providing exceptional customer service
- Ability to work independently and as part of a team
- Flexibility to work varied shifts, including weekends and holidays
