IT Support Specialist
il y a 2 semaines
Nexeo is a consultancy company supporting its clients in the banking, finance, and insurance sectors throughout all phases of their transformation projects.
Role OverviewThis Workplace Support Technician position is ideal for an individual with strong analytical thinking and excellent communication skills. You will be responsible for providing technical support to end-users, ensuring timely resolution of IT service requests.
- Responsibilities:
- Techincal Support: Provide first and second-line support via phone, email, and in-person to ensure prompt resolution of IT service requests.
- Incident Management: Identify, track, and resolve hardware and software incidents affecting end-users.
- Support Tools: Offer comprehensive support on IT tools, including workstations, tablets, and smartphones.
- Documentation: Prepare accurate and timely support documentation.
To succeed in this role, you should have fluency in English and Dutch as a bonus. A bachelor's degree in IT or a related field is also required.
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IT Support Specialist
il y a 2 semaines
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il y a 3 semaines
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