Portfolio and Project Management Expert
il y a 6 jours
**Job Summary:**
We are seeking a highly experienced Portfolio and Project Management Expert to join our team at TN Belgium. As a key member of our transformation management team, you will be responsible for overseeing the project portfolio within a department, covering areas such as Customer & Data and Distribution.
The ideal candidate will have a proven track record of success in leading cross-functional teams and driving large-scale change programs. You will work closely with our senior leadership team to develop and implement strategies that drive growth, improve efficiency, and enhance customer experience.
Key Responsibilities:
- Oversee the project portfolio within a department, covering areas such as Customer & Data and Distribution.
- Implement cross-functional and complex programs, while developing the skills of the transformation team.
- Develop and execute business transformation strategies that align with our company's goals and objectives.
- Lead cross-functional teams to drive large-scale change programs and deliver significant value to the organization.
- Collaborate with senior leaders to develop and implement strategies that drive growth, improve efficiency, and enhance customer experience.
- Manage and oversee specific programs, including governance, KPI management, and overall implementation.
- Support the creation and operation of effective project teams focused on process simplification, customer experience, and digital opportunities.
- Foster strong relationships with internal stakeholders to manage expectations, anticipate risks, and ensure successful program delivery.
- Drive continuous improvement in processes and tools to enhance services for customers and brokers.
- Champion the adoption of Agile methodologies, fostering an Agile mindset across functions.
- Provide coaching and professional development for team members, encouraging skill-building and process improvement.
- Actively participate in team activities and promote knowledge-sharing to enhance transformation capabilities.
- Serve as a transformation role model across the organization, exemplifying a proactive, solutions-oriented approach to challenges and embodying organizational values.
Requirements:
- Over 10 years of experience in project and program management.
- Proven expertise in the insurance industry, particularly related to products, processes, and customer, data, and distribution challenges.
- Experience presenting to senior executives and managing key stakeholders.
- Strong background in process management and redesign.
- Ability to simplify and streamline complex concepts effectively.
- Excellent collaboration and teamwork skills.
- High motivation, initiative, and results-driven problem-solving capabilities.
- Strong analytical abilities and a comprehensive, strategic mindset.
- Exceptional influencing, facilitation, and communication skills, both written and verbal.
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