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Customer Support Specialist
il y a 3 semaines
Gentis, a Belgian recruitment company headquartered in Brussels, offers permanent staffing and project sourcing solutions worldwide. We are currently seeking a Customer Care Professional for one of our clients.
Job Overview:
As a key member of the customer service team, you will handle inquiries via phone, email, and messaging services, analyzing requests and providing appropriate solutions. You will also identify customer needs and support them with digital applications or connect them with office representatives, contributing to the growth of both the customer service team and the organization.
Requirements:
We seek an individual with a Bachelor's degree or equivalent work experience, possessing strong problem-solving skills with a customer-centric mindset. The ideal candidate is open to change, proactive, and eager to grow, with excellent communication skills in both Dutch and French (Fluency in French is essential).
Benefits:
We offer attractive compensation, exciting new projects, a nice work team, and a stable dynamic environment. This 6-month contract (possibly extended) has opportunities for professional growth and development.
