IT Support Specialist for Laboratory Environments
il y a 2 semaines
We are seeking a highly skilled IT Support Specialist to join our team at Planet Pharma.
This role will focus on providing advanced Tier 2-3 IT support and deskside assistance to research and laboratory teams.
The successful candidate will develop strong relationships with end users and IT partners to enhance support effectiveness.
Key Responsibilities:
- Author and maintain SOPs, Work Instructions, and validation documentation.
- Support various laboratory instrument applications, including LIMS, Environmental Monitoring, and Quality Management Systems.
- Manage and troubleshoot laboratory hardware and software issues to maintain operational efficiency.
- Collaborate with business leaders to understand and implement IT solutions that align with research objectives.
To be successful in this role, you will require:
- Strong knowledge of IT support within laboratory environments, including compliance with industry regulations (e.g., GxP, HIPAA, GDPR).
- Experience supporting laboratory systems and managing IT infrastructure in regulated environments.
- Understanding of cloud computing technologies and hands-on experience with AWS or Azure.
- Familiarity with scripting, APIs, and Infrastructure as Code best practices.
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