AV Support Specialist

il y a 4 jours


Genk, Flandre, Belgique Luminex Network Intelligence Temps plein
Job Description:

Luminex Network Intelligence seeks a skilled AV Support Engineer & Application Specialist to join our innovative team. As a trusted technical advisor, you will provide expert support to our global partners and customers.

Main Responsibilities:

  • Develop a deep understanding of Luminex products and become a go-to expert for technical support.
  • Conduct fault diagnostics and electronic repairs to resolve hardware issues.
  • Provide timely, professional support through multiple channels.
  • Continuously expand your knowledge of networking and AV technology.
  • Collaborate with the development team by reporting issues and contributing to product improvement.
  • Review and validate network setups for upcoming projects.
  • Occasionally provide on-site technical support for installations and troubleshooting.

Required Skills:

  • Natural problem-solving ability to troubleshoot and resolve technical challenges efficiently.
  • Strong understanding of electronics with experience in fault diagnosis and repairs at the component level.
  • Detailed-oriented and meticulous approach to tasks.
  • Able to work autonomously while being a strong team player.
  • Excellent communication skills to explain complex concepts to customers.
  • Able to multitask and prioritize tasks in a fast-paced environment.
  • Fluent in spoken and written English; Dutch is a plus.
  • Familiarity with professional AVL setups or prior experience in the AV industry is a strong advantage.

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