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AV Support Specialist
il y a 1 semaine
Luminex Network Intelligence seeks a skilled AV Support Engineer & Application Specialist to join our innovative team. As a trusted technical advisor, you will provide expert support to our global partners and customers.
Main Responsibilities:
- Develop a deep understanding of Luminex products and become a go-to expert for technical support.
- Conduct fault diagnostics and electronic repairs to resolve hardware issues.
- Provide timely, professional support through multiple channels.
- Continuously expand your knowledge of networking and AV technology.
- Collaborate with the development team by reporting issues and contributing to product improvement.
- Review and validate network setups for upcoming projects.
- Occasionally provide on-site technical support for installations and troubleshooting.
Required Skills:
- Natural problem-solving ability to troubleshoot and resolve technical challenges efficiently.
- Strong understanding of electronics with experience in fault diagnosis and repairs at the component level.
- Detailed-oriented and meticulous approach to tasks.
- Able to work autonomously while being a strong team player.
- Excellent communication skills to explain complex concepts to customers.
- Able to multitask and prioritize tasks in a fast-paced environment.
- Fluent in spoken and written English; Dutch is a plus.
- Familiarity with professional AVL setups or prior experience in the AV industry is a strong advantage.
