Customer Advisor

Il y a 11 heures

Ghent, Flanders, Belgique FH Collective Academy Temps plein
Customer Advisor (German + Dutch-speaking) – Hybrid | Ghent, Belgium Are you fluent in both German and Dutch and open to working in a dynamic, fast-paced environment? We are looking for a Customer Advisor to join an international team in Ghent. Role Overview As a Customer Advisor, you will handle customer interactions across multiple channels while ensuring high-quality service in a 24/7 operational environment.

What You'll Do
Handle customer inquiries via phone, email, and chat Provide accurate information and effective solutions Ensure high customer satisfaction Work collaboratively with internal teams Important Conditions (Must be accepted) 24/7 rotating shifts (7h30/day + 30 min break) Initial contract: 1 3 6 months (not permanent from day 1) First month fully on-site After training: only 1 day/week remote (not more) Must provide: Reference letter from previous employer Cover letter