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Fleet Customer Care

il y a 3 semaines

Mechelen, Flandre, Belgique Page Personnel Temps plein

Mijn klant is actief binnen Fleet Management en is gelegen in Mechelen. Er hangt een hartelijke, collegiale sfeer. Voor de verdere uitbouw en versterking van de organisatie gaan zij op zoek naar een customer agent die energie krijgt uit het verderhelpen van mensen. Trekt het takenpakket je aan en herken je jezelf in het profiel? Dan staat jou een toffe nieuwe job te wachten

Functieomschrijving
  • Je bent verantwoordelijk voor het klantencontact met alle stakeholders : bedrijven, leasers en leasingmaatschappijen.
  • Je coördineert het gehele proces administratief
  • Je bent het centrale aanspreekpunt bij vragen, einde contract en schade
  • Je stelt de bedrijfswagens samen & bestelt deze in overleg met de klant
  • ...
Profiel
  • Sterke kennis van het Nederlands, Engels en Frans.
  • Ervaring in klantenservice is een pluspunt.
  • Je hebt een bachelor (met voorkeur Tourisme, Managment, HR of Finance)
  • Affiniteit met fleet management is geen must; bereidheid om te leren is essentieel.
  • Uitstekende communicatieve vaardigheden en probleemoplossend vermogen.
  • Proactieve en klantgerichte instelling.
Aanbod
  • Een dynamische werkomgeving met een focus op persoonlijke ontwikkeling.
  • Uitgebreide training en ondersteuning in fleet management.
  • Competitief salaris en aantrekkelijke secundaire arbeidsvoorwaarden, wagen en tankkaart
  • Mogelijkheid om deel uit te maken van een groeiend en innovatief bedrijf.