Regulatory Officer – Dutch Market
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Regulatory Officer, Dutch Market (Online Gambling)
Location: Liège, Belgium (hybrid, up to 50% remote)
Type: Full-time, permanent
About the opportunity
Our client is an international leader in land-based and online games of chance, with decades of history and a fast-growing presence across Europe. They are looking for a Regulatory Officer to own the legal and regulatory side of their Dutch online operations.
You will sit at the intersection of regulatory and compliance, working with the Belgian headquarters, the Dutch compliance officer and local stakeholders. You will be the key legal contact for the Dutch gambling regulator (KSA).
Your role
Regulatory: KSA relations, litigation and compliance
- Act as the main legal point of contact for the KSA, alongside Group Regulatory and Compliance
- Support the maintenance and renewal of the Dutch gaming licences
- Own all regulatory and statutory notifications to the KSA, from assessing triggers and gathering evidence to timely submission and closing out KSA feedback
- Translate KSA expectations into concrete processes, documentation and controls
- Monitor developments in Dutch online gambling regulation and proactively inform the business
- Advise on promotions, campaigns, partnerships and new features, keeping the business within regulatory requirements and risk appetite
- Report on and coordinate litigation (B2B, B2C and authorities)
Legal governance of customer support and player complaints
- Provide legal support to Compliance, Customer Support and Responsible Gaming on the Dutch market
- Handle escalated player complaints with regulatory impact
- Advise on terms and conditions, bonus rules and responsible gaming measures
- Make sure player-facing processes (KYC, responsible gaming, complaints, withdrawals) comply with regulations
- Build and maintain internal guidelines for Dutch market Customer Support teams
Your profile
- Master’s degree in Dutch law and 1 to 5 years of relevant experience (law firm, regulator, in‑house or compliance)
- Fluent Dutch and English, written and spoken (French is a plus)
- Solution‑oriented, with the ability to find pragmatic answers through in‑depth analysis
- Team player with a healthy sense of autonomy
- Good command of Word, Excel, Outlook and online collaboration tools
What’s on offer
- Ambitious international projects within a solid, growing group
- A collaborative, high‑performing environment with leadership built on trust and autonomy
- Competitive salary plus an 8% annual bonus
- Company car or mobility budget
- 3% group insurance and hospitalisation insurance
- Meal vouchers (€8/day) and eco vouchers (€200/year)
- Phone and internet subscription, plus a €100/month home working allowance
- Training, career development and internal mobility
- Hybrid working with up to 50% remote
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