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Head of Operational Risk Management
il y a 3 semaines
ING BE Non-Financial Risk (NFR) department is looking for an energetic and innovative Expert Lead Operational Risk Management (ORM).
As an Expert Lead ORM, you will play an important role in implementing the new NFR strategy and support in creating a data-driven, risk-based, and effective NFR function.
You will challenge and advise the management of ING BE on NFR risks. This role encompasses servicing business lines of ING BE, meaning that together with your team, you will be directly responsible for supporting and challenging these business lines in effectively managing their non-financial risks by increasingly using data-driven solutions.
You will steer on the reporting of NFR risks and controls by the 1st line and present the NFR Dashboard to senior management. You have the ability and power to escalate if activities performed within the business domains in your scope present risks outside ING’s NFR risk appetite. You will set the standards for your team and take responsibility for developing, innovating, and safeguarding knowledge in the field of NFR expertise.
The Team
You will manage the ORM team, which is part of the NFR department within ING BE Risk. The team consists of 9 ORM specialists who work together with the IT Risk specialists of the IRM team and NFR colleagues of the Integrated NFR team.
All Risk management activities will be performed in close alignment with risk specialists from the Group Risk teams. You will report to the Head of NFR ING BE.
Roles and Responsibilities
As Expert Lead ORM, you:
- Are hierarchically responsible for effectively steering and managing the ORM team within ING BE NFR.
- Will build the required capabilities for your area to successfully execute the NFR risk strategy and roadmap. You will take ownership of the team with an entrepreneurial mindset, develop the vision, define the roadmap, and maximize the added value of risk management in your area.
- Are responsible for the NFR risk management in your scope and work proactively with stakeholders and management of ING BE Business and Support Departments, supporting them in assuring their first line responsibilities under the NFR framework through challenge and advice.
- Challenge and advise local business on NFR risk exposure and adequacy of risk management in relation to ING BE products and processes, ensuring business units under your control are within risk appetite or have clear paths to compliance.
- Establish mandatory policies and/or written guidance on the appropriate implementation of NFR-related requirements.
- Represent NFR in relevant global/corporate committees and governance processes (RCSAs, Events, Scenarios, Product Approvals, Projects, etc.).
- Are part of the NFR Leadership Team and contribute to designing the broader NFR strategy, proactively driving the execution of NFR's new strategy and overall management.
- Perform oversight on NFR risk management of ING BE activities in scope, proactively supporting local colleagues and acting as the center of expertise for ING.
- Ensure the ING BE ORM team works efficiently together with other teams in and outside NFR, including 1LoD stakeholders.
- Support and inform regulators like NBB and ECB and the external auditor.
How to Succeed
We hire smart people for your potential. Our biggest expectation is that you’ll stay curious, keep learning, and take on responsibility. In return, we back you to develop into an even more awesome version of yourself. As Expert Lead ORM, you have the following traits and experience:
- You have a risk-first and data-driven mindset and are comfortable providing credible challenge at various levels of the organization.
- You are the Subject Matter Expert from an NFR perspective.
- You work to use the most effective processes to get things done, with a focus on continuous improvement.
- You consistently achieve results.
- You anticipate and balance the needs of multiple stakeholders.
- You are an Orange Code ambassador.
- You are a people leader, building a strong team that applies diverse skills to achieve common goals.
- You use comprehensive knowledge to work independently while providing guidance to others.
- You adhere to the ING values, aligning your behavior with these values.
Your Technical Skills and Track Record
- You have relevant knowledge of NFR framework tools (RCSAs, Events, Scenarios, Projects).
- You act as the organizational authority on interpreting and applying laws, regulations, and policies.
- You have clear and effective verbal communication skills to express ideas and formulate plans.
- You have a proven track record of delivering a data-driven environment and mindset.
- You guide others on achieving compliance with applicable rules and regulations.
- You have excellent collaboration skills and the ability to work across risk areas.
- You have a successful track record in managing stakeholders up to senior management level, as well as auditors and regulators.
- You have an excellent level of English (verbal/written).
- You have a university degree or equivalent.
