Service Desk Specialist

Il y a 4 jours

Schaerbeek, Brussels, Belgique ThoughtLabs Belgium Temps plein

- At least 5 years experience with Windows 10 and 11 (configuration, and troubleshooting).
- Good knowledge of Microsoft Office 365
- Basic Knowledge Software (MS Visio, Adobe products,…).
- Basic knowledge of (commands) DOS.
- User management (use of Active Directory).
- Knowledge of ITIL (certification needed)
- Basic knowledge of VOIP.
- Experience in TCP/IP (VLANs, POE, Wifi,802.1x, horizontal cabling, ...).
- Basics of videoconferencing.
- Basics of domotica (meeting rooms).
- Basics of smartphones and GPRS (level troubleshooting).
- Basics of Wifi.
- Staging hardware (user oriented – PC,…).
- Basic knowledge of Hardware (PC, printers and peripherals).
- Basic knowledge of VPN.
- Basic knowledge of IT network topology, VM Ware, software virtualization.
- Flexibility: Driving License + car.
- Autonomous.
- Good level of Dutch and French and English is required.