Service Desk Specialist

Il y a 3 jours

Schaerbeek, Brussels, Belgique ThoughtLabs Belgium Temps plein
  • At least 5 years experience with Windows 10 and 11 (configuration, and troubleshooting).
  • Good knowledge of Microsoft Office 365
  • Basic Knowledge Software (MS Visio, Adobe products,…).
  • Basic knowledge of (commands) DOS.
  • User management (use of Active Directory).
  • Knowledge of ITIL (certification needed)
  • Basic knowledge of VOIP.
  • Experience in TCP/IP (VLANs, POE, Wifi,802.1x, horizontal cabling, ...).
  • Basics of videoconferencing.
  • Basics of domotica (meeting rooms).
  • Basics of smartphones and GPRS (level troubleshooting).
  • Basics of Wifi.
  • Staging hardware (user oriented – PC,…).
  • Basic knowledge of Hardware (PC, printers and peripherals).
  • Basic knowledge of VPN.
  • Basic knowledge of IT network topology, VM Ware, software virtualization.
  • Flexibility: Driving License + car.
  • Autonomous. xlxgzvr
  • Good level of Dutch and French and English is required.