Ivanti Expert

Il y a 5 heures
Arrondissement of BrusselsCapital, Brussels, Belgique i4m Temps plein
h3Function /h3 pOur client is looking for an experienced software specialist to strengthen the team responsible for service management tooling within the digital workplace environment. In this role, you will help maintain and improve the tools that support internal users and support teams, with a strong focus on configuration, development, integration, and day-to-day operational reliability. /p h3Responsibilities /h3 ul liImplement functional and technical requirements through configuration and scripting within the user support tools. /li liEnsure the operation, maintenance, and ongoing stability of the software together with the team. /li liAdvise key users on IT service management best practices and tool usage. /li liParticipate in end-to-end activities related to new developments and configurations. /li liContribute to continuous improvements and further development of the software environment. /li liSupport integration of the toolset into the broader application and system landscape. /li liAssist with testing and training for end users. /li /ul h3Technical Skills /h3 ul liStrong hands-on experience with service management tools, preferably Ivanti Service Manager. /li liSolid knowledge of ITIL-based service management. /li liExperience with JavaScript. /li liSound background in planning, developing, operating, and enhancing applications or software systems, both standard and customized. /li /ul h3Profile /h3 ul liUniversity degree in business informatics, computer science, or a comparable field. /li liAt least 3 years of relevant experience with service management tools. /li liAnalytical, proactive, and solution-oriented mindset. /li liStrong team player who can also work independently. /li /ul h3Ideal Candidate /h3 ul liExperience with similar platforms such as ServiceNow or Zendesk is an asset. /li liKnowledge of MS SQL, SOAP, and REST APIs is an advantage. /li liExperience in IT operations management is beneficial. /li liGood understanding of agile methods is a plus. /li /ul h3Practical Information /h3 ul liFull-time assignment. /li liLocation: Brussels. /li liOn-site presence of 2 days per week is required by default. /li liFluent English is required. /li liGood Dutch, French, and/or German is a plus. /li liFor non-EU candidates working in Belgium, a valid work permit and residence permit are required. /li /ul h3Contactperson Reference /h3 ul liReference #: INW28783 /li liGeert Roete /li /ul

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